Querying an electricity bill

QuestionAnswer
an electricity bill
bil elektrik
a user account
akaun pengguna
That user account has an electricity bill.
Akaun pengguna itu mempunyai bil elektrik.
The customer checks the electricity bill in the user account.
Pelanggan menyemak bil elektrik dalam akaun pengguna.
an account number
nombor akaun
a meter reading
bacaan meter
That account number and meter reading are correct.
Nombor akaun dan bacaan meter itu betul.
a smart meter
meter pintar
The meter reading from that smart meter is high.
Bacaan meter daripada meter pintar itu tinggi.
electricity usage
penggunaan elektrik
The smart meter shows electricity usage.
Meter pintar menunjukkan penggunaan elektrik.
Electricity usage is low, as if no one were at home.
Penggunaan elektrik rendah seolah-olah tiada orang di rumah.
a tariff rate
kadar tarif
The tariff rate for that electricity usage is high.
Kadar tarif untuk penggunaan elektrik itu tinggi.
current charges
caj semasa
The current charges are based on the tariff rate.
Caj semasa itu berdasarkan kadar tarif.
The customer examines the account number and current charges.
Pelanggan memeriksa nombor akaun dan caj semasa.
bill arrears
tunggakan bil
a rebate
rebat
That rebate reduces the bill arrears.
Rebat itu mengurangkan tunggakan bil.
That rebate helps to pay the bill arrears.
Rebat itu membantu membayar tunggakan bil.
a security deposit
deposit keselamatan
a billing date
tarikh bil
The electricity bill shows the security deposit and billing date.
Bil elektrik menunjukkan deposit keselamatan dan tarikh bil.
The customer pays the security deposit before the billing date.
Pelanggan membayar deposit keselamatan sebelum tarikh bil.
a billing period
tempoh bil
The billing period is long, as if that bill were for two months.
Tempoh bil panjang seolah-olah bil itu untuk dua bulan.
a bill adjustment
pelarasan bil
A bill adjustment is made for that billing period.
Pelarasan bil dibuat untuk tempoh bil itu.
The bill adjustment is made after the billing period changes.
Pelarasan bil dibuat selepas tempoh bil berubah.
an estimated bill
bil anggaran
The estimated bill is high, as if electricity usage had risen twice.
Bil anggaran tinggi seolah-olah penggunaan elektrik naik dua kali.
an actual reading
bacaan sebenar
That estimated bill is different from the actual reading.
Bil anggaran itu berbeza daripada bacaan sebenar.
That estimated bill is not the same as the actual reading.
Bil anggaran itu tidak sama dengan bacaan sebenar.
a formal complaint
aduan rasmi
The bill adjustment has not yet been made, as if the formal complaint had not been received.
Pelarasan bil belum dibuat seolah-olah aduan rasmi tidak diterima.
a reference number
nombor rujukan
That formal complaint has a reference number.
Aduan rasmi itu mempunyai nombor rujukan.
The customer saves the reference number for the formal complaint.
Pelanggan menyimpan nombor rujukan untuk aduan rasmi.
a payment record
rekod pembayaran
a customer service centre
pusat khidmat pelanggan
The payment record is stored at the customer service centre.
Rekod pembayaran disimpan di pusat khidmat pelanggan.
The customer service centre examines the payment record.
Pusat khidmat pelanggan memeriksa rekod pembayaran.
a customer service officer
pegawai khidmat pelanggan
an investigation
siasatan
The customer service officer begins an investigation.
Pegawai khidmat pelanggan memulakan siasatan.
The customer service officer conducts an official investigation.
Pegawai khidmat pelanggan membuat siasatan rasmi.
a supply disconnection
pemotongan bekalan
That supply disconnection is serious.
Pemotongan bekalan itu serius.
Supply disconnection happens because of bill arrears.
Pemotongan bekalan berlaku kerana tunggakan bil.
in other words
dengan kata lain
An estimated bill is used; in other words, there is no actual reading.
Bil anggaran digunakan; dengan kata lain, bacaan sebenar tiada.
The rebate reduces the current charges; in other words, the total goes down.
Rebat mengurangkan caj semasa; dengan kata lain, jumlah turun.
The payment record shows full payment; in other words, the bill arrears are paid.
Rekod pembayaran menunjukkan bayaran penuh; dengan kata lain, tunggakan bil dibayar.
The smart meter works; in other words, the device functions correctly.
Meter pintar berfungsi; dengan kata lain, alat itu berfungsi dengan betul.
certain; specific
tertentu
Only certain customers receive a rebate.
Hanya pelanggan tertentu menerima rebat.
Certain tariff rates are used for this account.
Kadar tarif tertentu digunakan untuk akaun ini.
original; authentic
asli
That document is authentic.
Dokumen itu asli.
They sell authentic goods.
Mereka menjual barang asli.
nuclear
nuklear
Nuclear energy produces electricity.
Tenaga nuklear menghasilkan elektrik.
That nuclear technology is important.
Teknologi nuklear itu penting.
invulnerable; impervious
kebal
That hero is invulnerable.
Wira itu kebal.
That building is invulnerable to attack.
Bangunan itu kebal terhadap serangan.
a trait; characteristic
sifat
That trait is difficult to change.
Sifat itu sukar berubah.
He/She has a patient nature.
Dia mempunyai sifat sabar.
to supervise; monitor
mengawasi
The officer monitors the entrance.
Pegawai mengawasi pintu masuk.
A camera monitors that area.
Kamera mengawasi kawasan itu.
a temple
kuil
That temple is very old.
Kuil itu sangat lama.
They visit that temple.
Mereka melawat kuil itu.
a shield
perisai
That shield protects the body.
Perisai itu melindungi badan.
He/She carries a large shield.
Dia membawa perisai besar.

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