Breakdown of Pegawai khidmat pelanggan memulakan siasatan.
memulakan
to start
pegawai khidmat pelanggan
a customer service officer
siasatan
an investigation
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Questions & Answers about Pegawai khidmat pelanggan memulakan siasatan.
What is the basic sentence structure here?
The structure is Subject + Verb + Object:
- Pegawai khidmat pelanggan = the subject
- memulakan = the verb
- siasatan = the object
So Malay is behaving very much like English here in terms of basic word order.
Why does pegawai khidmat pelanggan mean customer service officer?
This is a noun phrase made up of:
- pegawai = officer
- khidmat pelanggan = customer service
In Malay, modifiers often come after the main noun, so:
- pegawai = officer
- pegawai khidmat pelanggan = officer for customer service / customer service officer
This is a normal Malay way of stacking nouns together.
What does khidmat pelanggan literally mean?
Literally:
- khidmat = service
- pelanggan = customer
So khidmat pelanggan is customer service.
You may also sometimes see perkhidmatan pelanggan, which also means customer service, but sounds a bit more formal or institutional. In everyday use, khidmat pelanggan is very common.
Why is the verb memulakan and not just mula?