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El personal no solo ayuda, sino que también satisface cada deseo.

El personal no solo ayuda, sino que también satisface cada deseo.
The staff not only helps, but also satisfies every wish.
From Lesson 363:Correlative conjunctions (no solo... sino también)·Spanish (Latin America)

Questions & Answers about El personal no solo ayuda, sino que también satisface cada deseo.

Why is it sino que también and not just sino también?
You must use sino que instead of just sino when the second part of the sentence introduces a new conjugated verb. Because the second action here is the conjugated verb satisface, the que is required to connect it to the first action (ayuda).
In English we say "but also." Can I use pero también here instead?
No, this is a very common mistake. After a negative phrase like no solo (not only), Spanish requires sino to mean "but rather" or "but instead." The correlative pair is always no solo... sino (que) también..., never with pero.
The verb satisface looks a bit unusual. How do you conjugate satisfacer?
The verb satisfacer is conjugated exactly like the verb hacer. Just as the he/she/it form of hacer is hace, the form for satisfacer is satisface. This trick works for all tenses (for example, the preterite is satisfizo, matching hizo).
"The staff" represents a group of people. Why are the verbs ayuda and satisface in the singular?
In Spanish, collective nouns like el personal (the staff), la familia (the family), or la gente (the people) are always grammatically singular. Even though they refer to multiple individuals, you must use singular verbs and adjectives with them.

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