Die versekeraar gaan die eisegeskiedenis na en vergoed die verlies.

Yes. Versekeraar means insurer or insurance company/insurer in this context.

It is related to:

• verseker = to insure or to assure
• versekering = insurance
• versekeraar = insurer

The ending -aar often refers to a person or agent who does something, similar to English endings like -er in writer or teacher.

Because nagaan is a separable verb in Afrikaans.

In a main clause:

• the conjugated part goes to the normal verb position near the front: gaan
• the particle moves to the end of that clause or verb phrase: na

So:

• Die versekeraar gaan die eisegeskiedenis na.

This is the main-clause form of nagaan, which means to check, to review, or to examine.

If it were used as an infinitive, it would stay together:

• om die eisegeskiedenis na te gaan

No. In this sentence, gaan is not the ordinary verb to go, and it is not the future helper going to either.

It is simply the first part of the separable verb nagaan.

That is why Die versekeraar gaan die eisegeskiedenis na means The insurer reviews/checks the claims history, not The insurer is going to...

Eisegeskiedenis is a compound noun. It is made up of:

• eise = claims
• geskiedenis = history

Together, eisegeskiedenis means claims history.

Afrikaans very often joins nouns into one long word. This is completely normal, so learners should get used to seeing compounds written as a single word.

Afrikaans uses die as the definite article for almost everything:

• singular nouns
• plural nouns
• all genders

So:

• die versekeraar = the insurer
• die eisegeskiedenis = the claims history
• die verlies = the loss

Unlike languages with masculine, feminine, and neuter articles, Afrikaans keeps this much simpler.

Because the same subject, Die versekeraar, applies to both verbs.

The structure is basically:

• Die versekeraar
• gaan ... na
• en vergoed
• die verlies

This works like English:

• The insurer reviews the claims history and compensates the loss

You do not need to repeat the subject unless you want emphasis or the subject changes.

It is in the present tense.

• gaan ... na = checks/reviews
• vergoed = compensates/reimburses

Afrikaans often uses the present tense for:

• general truths
• routine actions
• formal descriptions of a process
• sometimes even future meaning, depending on context

Here it most naturally sounds like a general or procedural statement about what the insurer does.

Not quite.

• betaal usually means pay
• vergoed usually means compensate, reimburse, or indemnify

In insurance language, vergoed is often better because it suggests making good a loss under the terms of a policy, not just handing over money in a general sense.

So vergoed die verlies is more specialized than simply betaal.

Afrikaans normally uses double negation with nie ... nie.

A fully negative version would be:

Die versekeraar gaan nie die eisegeskiedenis na nie en vergoed nie die verlies nie.

Important points:

• the first nie appears after the verb area or a major part of the clause
• the second nie closes the negative clause
• because there are two coordinated verb phrases here, each negative part gets its own nie ... nie

This double negation is one of the most important features of standard Afrikaans grammar.