Question 1

Could we use coloro che instead of quelli che in this sentence?

Accepted Answer

Yes, you could say Coloro che chiedono il reso... and it would mean exactly the same thing. The difference is just a matter of register: quelli che is very common in everyday speech, whereas coloro che is more formal and elegant, most often found in written Italian or formal announcements.

Question 2

Why is there no Italian word for "for" after chiedono?

Accepted Answer

Because the verb chiedere already translates to "to ask for" or "to request." The "for" is built directly into the verb, so it takes a direct object. Adding a preposition, like saying chiedono per il reso, is a classic English-speaker mistake and sounds unnatural in Italian.

Question 3

Is the noun il reso related to a verb?

Accepted Answer

Il reso is a noun meaning "the return" (specifically in retail, like returning a purchased item for a refund). It is derived directly from the irregular past participle of the verb rendere, which means "to return" or "to give back."

Question 4

The word clienti can mean male or female customers. Why is the adjective insoddisfatti in the masculine plural?

Accepted Answer

The singular noun cliente ends in -e, so its plural is clienti for both masculine and feminine. When referring to a mixed group of men and women, or a generalized group where the exact genders are unknown (like "customers" in general), Italian grammar defaults to the masculine plural. Therefore, the adjective takes the masculine plural ending in insoddisfatti.

Quelli che chiedono il reso sono spesso clienti insoddisfatti.

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