Ons hoef nie die terugbetalingsversoek weer te stuur nie.

Afrikaans normally uses double negation. In this sentence, the pattern is:

Ons hoef nie ... nie.

That means we do not need to ...

• the first nie usually comes after the finite verb: hoef nie
• the second nie comes near the end of the clause

So:

• Ons hoef nie die terugbetalingsversoek weer te stuur nie.
• literally: We need not the refund request again to send not
• natural English: We do not need to send the refund request again.

This nie ... nie structure is one of the most important features of standard Afrikaans.

Here, hoef means need to or have to, but only in certain contexts, especially with negation.

So:

• hoef nie ... te ... nie = do not need to ...

In this sentence:

• Ons hoef nie ... te stuur nie = We do not need to send ...

A useful comparison:

• moet = must / have to
• hoef nie = do not need to

So hoef is not the same as must. It expresses a lack of necessity.

After hoef, Afrikaans normally uses te before the infinitive.

So the structure is:

• hoef nie + te + infinitive + nie

Examples:

• Ek hoef nie te gaan nie. = I do not need to go.
• Jy hoef nie te wag nie. = You do not need to wait.
• Ons hoef nie te stuur nie. = We do not need to send.

In your sentence, the infinitive is stuur, so you get:

• hoef nie ... te stuur nie

In Afrikaans subordinate-like verb structures, the infinitive often goes toward the end of the clause.

Here the sentence is built like this:

• Ons = subject
• hoef = finite verb
• nie = first negation
• die terugbetalingsversoek = object
• weer = again
• te stuur = infinitive phrase
• nie = final negation

So stuur comes late because it is part of the infinitive phrase te stuur.

This is very common in Afrikaans:

• Ek probeer om dit te doen.
• Ons hoef dit nie weer te lees nie.

Weer means again.

In this sentence:

• die terugbetalingsversoek weer te stuur
• to send the refund request again

Its position is natural in Afrikaans: it usually comes before the infinitive phrase or close to the verb idea it modifies.

So:

• weer te stuur = to send again

You could think of it as sitting in front of the action phrase.

Afrikaans, like Dutch and German, often forms compound nouns by writing them as one word.

So:

• terugbetaling = refund / repayment
• versoek = request
• terugbetalingsversoek = refund request

There is also a linking -s- in the middle:

• terugbetaling + s + versoek

That linking -s- is common in compounds and does not usually need to be translated separately.

English often writes these as two words, but Afrikaans usually joins them into one compound.

Die here means the.

So:

• die terugbetalingsversoek = the refund request

Afrikaans uses die as the definite article for all genders and for both singular and plural in many contexts. It is much simpler than languages that have different forms for masculine, feminine, or neuter nouns.

Without die, the phrase would be less specific. The sentence is referring to a particular request, not just any refund request.

Ons can mean both we and us, depending on its role in the sentence.

Here it is the subject, so it means we:

• Ons hoef nie ... nie. = We do not need to ...

Examples:

• Ons gaan nou. = We are going now.
• Hulle sien ons. = They see us.

So the same form can function as either subject or object.

Not if you want the same meaning.

Compare these:

• Ons hoef nie die terugbetalingsversoek weer te stuur nie. = We do not need to send the refund request again.

• Ons moet nie die terugbetalingsversoek weer stuur nie. = We must not send the refund request again.

These are very different:

• hoef nie = no necessity
• moet nie = prohibition / must not

So hoef nie is the correct choice if the meaning is it is unnecessary.

Some parts can move, but not completely freely.

The standard version is:

• Ons hoef nie die terugbetalingsversoek weer te stuur nie.

You can sometimes move elements for emphasis, but the main grammar still has to work, especially:

• hoef nie
• te stuur
• final nie

For example, weer might sometimes shift depending on emphasis, but beginners should keep the pattern as it appears here.

A good safe formula is:

subject + hoef nie + object + adverb + te + infinitive + nie

It is a long compound, so it helps to break it into parts:

• te-rug
• be-ta-ling(s)
• ver-soek

A rough English-friendly guide might be:

• tuh-RUK-buh-TAH-ling-sfer-SOOK

That is only approximate, but the key idea is to say it as one compound noun, not as separate words.

You can also practice the smaller parts first:

• terugbetaling
• versoek
• then combine them: terugbetalingsversoek

A very useful pattern is:

Subject + hoef nie + object + te + infinitive + nie

In your sentence, that becomes:

• Ons = subject
• hoef nie = do not need to
• die terugbetalingsversoek = object
• weer = again
• te stuur = to send
• nie = final negation

So the full pattern is:

Ons hoef nie die terugbetalingsversoek weer te stuur nie.

This is a great model for making similar sentences, such as:

• Ek hoef nie vandag te werk nie.
• Jy hoef nie dit weer te doen nie.
• Hulle hoef nie nou te vertrek nie.