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Vous êtes mécontent de la qualité, donc vous demandez un remboursement.

Vous êtes mécontent de la qualité, donc vous demandez un remboursement.
You are dissatisfied with the quality, therefore you ask for a refund.
From Lesson 179:Reported wh- questions (il demande où, quand)·French

Questions & Answers about Vous êtes mécontent de la qualité, donc vous demandez un remboursement.

Since this lesson is about indirect questions, why is there no question word like pourquoi after demandez?
The verb demander means both "to ask a question" and "to request a thing". Here, it simply takes a direct object (un remboursement). Also notice that unlike the English "ask for", French doesn't use a preposition here; you just say demander quelque chose.
Why do we say mécontent de instead of mécontent avec for "dissatisfied with"?
In French, adjectives describing feelings, pride, or satisfaction (like content, mécontent, fier, and heureux) are followed by the preposition de. It is best to learn this as a fixed structure rather than translating the English "with" literally.
Is mécontent made by adding a negative prefix to content?
Exactly. The prefix mé- (or sometimes dés-) is used to form the opposite of a word, just like "dis-" or "un-" in English. So content (satisfied) becomes mécontent (dissatisfied).
Could I use alors instead of donc to mean "therefore" or "so"?
Yes, they are mostly interchangeable here. Both introduce a logical consequence. Donc strongly highlights the logical "cause and effect" (because of X, therefore Y), whereas alors is slightly softer and extremely common in spoken French.

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