El collar está dañado. Se lo devuelvo a la tienda.

Questions & Answers about El collar está dañado. Se lo devuelvo a la tienda.

Why do we use se in Se lo devuelvo?
We are saying "I am returning it (the necklace) to it (the store)." The pronoun for the object being returned is lo, and the pronoun for the recipient (the store) is normally le. But Spanish has a strict rule: you can never say le lo. Whenever le or les comes right before lo, la, los, or las, it changes to se. So, le lo devuelvo becomes se lo devuelvo.
If se already means "to the store", why do we add a la tienda at the end?
Because se can mean "to him", "to her", "to them", or "to it", it isn't always obvious who or what is receiving the action. Adding a la tienda clarifies exactly what se refers to. In Spanish, it is perfectly normal to use both the pronoun and the clarifying phrase in the exact same sentence.
What does the lo in Se lo devuelvo stand for?
lo translates to "it" here. It is the direct object pronoun taking the place of el collar (the necklace). Since collar is a masculine noun, we must use lo. If you were returning a feminine object like a shirt (la camisa), you would say se la devuelvo instead.
Why do we say está dañado instead of es dañado?
We use está (a form of the verb estar) instead of es (from ser) because it describes a physical condition or state. The damage is a current condition of the necklace, not a permanent, built-in part of its identity.

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