Resolving a debit-card problem

QuestionAnswer
the payment card linked directly to a bank account
kad debit
This debit card is new.
Kad debit ini baru.
the cash machine
mesin juruwang automatik
the secret number used to authorise a card payment
nombor PIN
This card PIN is secret.
Nombor PIN ini rahsia.
Do not write the PIN on the debit card.
Jangan tulis nombor PIN pada kad debit.
the cash withdrawal
pengeluaran wang tunai
The cash withdrawal at this cash machine was successful.
Pengeluaran wang tunai di mesin juruwang automatik ini berjaya.
the financial transaction
transaksi
That financial transaction failed.
Transaksi itu gagal.
the unauthorised transaction
transaksi tanpa kebenaran
the account balance
baki akaun
The account balance is still low.
Baki akaun masih rendah.
the funds transfer
pindahan dana
That funds transfer was successful.
Pindahan dana itu berjaya.
the transfer recipient
penerima
That recipient is correct.
Penerima itu betul.
The recipient does not receive the funds transfer.
Penerima tidak mendapat pindahan dana.
the fee charged by a financial institution
caj bank
I check the account balance and bank fee.
Saya semak baki akaun dan caj bank.
The bank fee for this cash withdrawal is too high.
Caj bank untuk pengeluaran wang tunai ini terlalu tinggi.
the cash-withdrawal limit
had pengeluaran
This cash-withdrawal limit is low.
Had pengeluaran ini rendah.
insufficient funds
dana tidak mencukupi
The funds are insufficient for that transaction.
Dana tidak mencukupi untuk transaksi itu.
to withdraw cash
mengeluarkan wang tunai
I withdraw cash at the cash machine near the bank.
Saya mengeluarkan wang tunai di mesin juruwang automatik dekat bank.
I withdraw cash below the cash-withdrawal limit.
Saya mengeluarkan wang tunai di bawah had pengeluaran.
to transfer money
memindahkan wang
We transfer money to the recipient.
Kami memindahkan wang kepada penerima.
to check the balance
menyemak baki
I check the balance in the app.
Saya menyemak baki dalam aplikasi.
I check the balance before transferring money.
Saya menyemak baki sebelum memindahkan wang.
the declined transaction
transaksi ditolak
The transaction was declined because the funds were insufficient.
Transaksi ditolak kerana dana tidak mencukupi.
If a transaction is declined, contact the bank immediately.
Jika transaksi ditolak, hubungi bank segera.
to block a bank card
menyekat kad
I block that card immediately.
Saya menyekat kad itu segera.
the local office of a financial institution
cawangan bank
That bank branch is open today.
Cawangan bank itu dibuka hari ini.
customer service
khidmat pelanggan
I contact customer service at the local branch.
Saya menghubungi khidmat pelanggan di cawangan bank.
Customer service blocks my card after an unauthorised transaction.
Khidmat pelanggan menyekat kad saya selepas transaksi tanpa kebenaran.
banking information
maklumat perbankan
Check the recipient's banking information first.
Semak maklumat perbankan penerima dahulu.
Do not send banking information by email.
Jangan hantar maklumat perbankan melalui emel.
fraud
penipuan
the suspicious link
pautan mencurigakan
That suspicious link might be fraud.
Pautan mencurigakan itu mungkin penipuan.
Do not open that suspicious link.
Jangan buka pautan mencurigakan itu.
to report
melaporkan
I report an unauthorised transaction.
Saya melaporkan transaksi tanpa kebenaran.
I report fraud to customer service.
Saya melaporkan penipuan kepada khidmat pelanggan.
the replacement card
kad gantian
The bank sends the replacement card tomorrow.
Bank menghantar kad gantian esok.
That replacement card has arrived.
Kad gantian itu sudah tiba.
I; me (intimate or informal)
aku
I want to go. (intimate)
Aku mahu pergi.
I am going now. (intimate)
Aku pergi sekarang.
you (intimate or informal)
kau
You are here. (intimate)
Kau ada di sini.
Do you want to go? (intimate)
Kau mahu pergi?
yes
ya
Yes.
Ya.
Yes, that recipient is correct.
Ya, penerima itu betul.
sir; a respectful address to a male customer
tuan
Sir, please check the account balance.
Tuan, tolong semak baki akaun.
Sir, this replacement card is new.
Tuan, kad gantian ini baru.
something
sesuatu
There is something wrong.
Ada sesuatu yang salah.
I see something in the app.
Saya melihat sesuatu dalam aplikasi.
all right, then
baiklah
All right, then.
Baiklah.
All right, I will contact the bank.
Baiklah, saya akan hubungi bank.
good; excellent
bagus
This app is good.
Aplikasi ini bagus.
That replacement card is good.
Kad gantian itu bagus.
only; just
cuma
I only check the balance.
Saya cuma menyemak baki.
This is only a bank fee.
Ini cuma caj bank.

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