Saya melaporkan penipuan kepada khidmat pelanggan.

Lapor is the basic root meaning report.

Melaporkan is a verb formed from that root:

• meN- turns it into an active verb
• -kan often marks the thing being acted on or reported

So:

• Saya lapor... can be heard in casual speech, but it is less complete/formal in standard grammar.
• Saya melaporkan penipuan... is the more standard way to say I reported the fraud/scam.

In this sentence, melaporkan fits well because the speaker is actively reporting penipuan.

Penipuan means fraud, scam, or deception, depending on context.

It comes from the root tipu, meaning to cheat or to deceive.

A rough breakdown:

• tipu = cheat/deceive
• penipuan = cheating, fraud, deception, scam

So in this sentence, penipuan is the thing being reported.

Kepada means to in the sense of directing something toward a person, group, or institution.

In this sentence:

• Saya melaporkan penipuan kepada khidmat pelanggan
• literally: I reported the fraud to customer service

Malay often uses kepada when the action is directed to someone:

• memberi surat kepada Ali = give a letter to Ali
• menghantar mesej kepada guru = send a message to the teacher

So here, kepada khidmat pelanggan shows who received the report.

Usually, no, not in this meaning.

• kepada = to someone
• di = at/in/on a place

So:

• Saya melaporkan penipuan kepada khidmat pelanggan = I reported the fraud to customer service
• Saya melaporkan penipuan di khidmat pelanggan would sound more like I reported the fraud at customer service, focusing on location rather than the recipient.

If you want to say who you reported it to, kepada is the better choice.

Khidmat pelanggan means customer service.

Word by word:

• khidmat = service
• pelanggan = customer

So literally it is customer service or service for customers.

You may also see perkhidmatan pelanggan, which also means customer service and can sound a bit more formal or institutional.

The word order here is actually quite similar to English:

• Saya = I
• melaporkan = reported
• penipuan = fraud / the scam
• kepada khidmat pelanggan = to customer service

So the structure is:

Subject + Verb + Object + Recipient

That is very close to: I reported the fraud to customer service.

Malay does not usually use articles like a, an, and the the way English does.

So:

• penipuan can mean fraud, a fraud, the fraud, or the scam
• khidmat pelanggan can mean customer service or the customer service department

The exact meaning is usually understood from context.

If Malay speakers want to be more specific, they can add other words, but often no article is needed at all.

Sometimes, yes.

Malay often allows the subject to be omitted if it is already clear from context.

So:

• Saya melaporkan penipuan kepada khidmat pelanggan. = full and clear
• Melaporkan penipuan kepada khidmat pelanggan. = possible in context, but by itself it may sound incomplete or like a heading, note, or fragment

For learners, it is best to keep Saya until you are comfortable with when it can be dropped naturally.

It sounds fairly natural and slightly formal/standard.

A native speaker might also say:

• Saya lapor penipuan itu kepada khidmat pelanggan.
• Saya dah laporkan penipuan itu kepada khidmat pelanggan. = I’ve already reported the scam to customer service
• Saya buat laporan kepada khidmat pelanggan tentang penipuan itu. = I made a report to customer service about the scam

Your original sentence is grammatically good and would work well in writing or careful speech.

Both can be correct, but they are slightly different.

• melaporkan penipuan = report the fraud/scam
• melaporkan tentang penipuan = report about the fraud/scam

The version without tentang is usually more direct and more natural here.

So:

• Saya melaporkan penipuan kepada khidmat pelanggan sounds cleaner and more standard than
• Saya melaporkan tentang penipuan kepada khidmat pelanggan

Malay verbs do not change form for tense the way English verbs do.

So melaporkan by itself does not specifically mean:

• report
• reports
• reported
• am reporting

The time is understood from context or added time words, for example:

• Saya melaporkan penipuan... = I report / reported / am reporting...
• Semalam saya melaporkan penipuan... = Yesterday I reported the fraud...
• Saya sedang melaporkan penipuan... = I am reporting the fraud...
• Saya akan melaporkan penipuan... = I will report the fraud...

So the English translation uses reported only because the context or intended meaning says past time.

A simple learner-friendly pronunciation is:

me-la-por-kan

More roughly:

• me as in meh
• la as in lah
• por with an o like in for for many English speakers, though exact vowel quality varies
• kan like kahn

The stress in Malay is usually not as strong or dramatic as in English. Speak it fairly evenly: me-la-POR-kan is a helpful approximation, though the rhythm stays quite smooth.

Yes, in many contexts you can.

• khidmat pelanggan = more standard Malay
• servis pelanggan = common in everyday speech, influenced by English

Both are understandable. Depending on region and situation, you might also see:

• perkhidmatan pelanggan
• bahagian khidmat pelanggan
• customer service in mixed or business usage

For textbook-style standard Malay, khidmat pelanggan is a very good choice.