Learn Farsi: مشتری از ما پرسید که آیا بعد از فعال کردن حساب، بازپرداخت ممکن است. - The customer asked us if a refund was possible after activating the account.

مشتری از ما پرسید که آیا بعد از فعال کردن حساب، بازپرداخت ممکن است.moshtari az mâ porsid ke âyâ ba'd az fa'âl kardan hesâb, bâzpardâkht momken ast.

The customer asked us if a refund was possible after activating the account.

Breakdown of مشتری از ما پرسید که آیا بعد از فعال کردن حساب، بازپرداخت ممکن است.

است

ما

آیاâyâ

whether (question particle)

ازaz

from

Questions & Answers about مشتری از ما پرسید که آیا بعد از فعال کردن حساب، بازپرداخت ممکن است.

The translation says "if a refund was possible". Can I use اگر for "if" here?

No, اگر is only used for conditional statements (like "If it rains..."). When reporting a yes/no question to say "asked if" or "asked whether," you use که آیا. The word که links the clauses together, and آیا introduces the reported question.

Why does the Farsi sentence use است (is) at the end, when the English translation says "was"?

In Farsi reported speech, you usually keep the exact tense the speaker originally used. The customer originally asked "Is a refund possible?" so Farsi keeps است (is) in the indicative mood, even though the main verb پرسید (asked) is in the past tense.

Why do we say از ما پرسید instead of just ما پرسید for "asked us"?

The verb پرسیدن (to ask) requires the preposition از (from) to indicate who is being asked. In Farsi, you literally ask a question from someone.

How does فعال کردن work in this sentence without being conjugated for a specific person?

Here, the infinitive فعال کردن (to activate) acts as a verbal noun, translating to the English "-ing" form ("activating"). Because it follows the preposition بعد از (after), it stays unconjugated and connects to its object (حساب) using an unseen ezafe vowel.