E-Commerce and Returns

QuestionAnswer
online
online
I shop online less often than him.
Fac cumpărături online mai puțin des decât el.
the purchase
achiziția
The online purchase depends on the internet connection.
Achiziția online depinde de conexiunea la internet.
the policy (rules, politics)
politica
The purchase we are talking about respects the policy.
Achiziția despre care vorbim respectă politica.
the merchant
comerciantul
Their merchant's policies are very clear.
Politicile comerciantului lor sunt foarte clare.
the return (of goods)
returul
The client requests the return of the product.
Clienta cere returul produsului.
defective
neconform
The return is necessary if the product is defective.
Returul este necesar dacă produsul este neconform.
to attach
atașa
I am attaching the photo of the defective product.
Atașez poza cu produsul neconform.
incomplete
incomplet
She attached the document, but the file is incomplete.
Ea a atașat documentul, dar dosarul este incomplet.
the cancellation
anularea
The cancellation is due to the incomplete package.
Anularea este din cauza pachetului incomplet.
the refund
rambursarea
After the cancellation, I am waiting for the refund.
După anulare, aștept rambursarea.
The refund depends on their bank.
Rambursarea depinde de banca lor.
Do you look at the return policies when you buy online?
Te uiți la politicile de retur când cumperi online?
The customer I spoke with attached the receipt for the refund.
Clientul cu care am vorbit a atașat chitanța pentru rambursare.
The merchant rejects the incomplete return.
Comerciantul respinge returul incomplet.