Online Purchases and Policies
When shopping online, it is important to understand the rules. A successful purchase depends on the merchant's terms and reading their policy.
| I shop online less often than him. | Fac cumpărături online mai puțin des decât el. |
| The purchase we are talking about respects the policy. | Achiziția despre care vorbim respectă politica. |
| Their merchant's policies are very clear. | Politicile comerciantului lor sunt foarte clare. |
Requesting a Return
If a product arrives damaged or does not match the description, it is considered defective. Customer service may ask you to initiate a return and attach a photo of the item as proof.
| The return is necessary if the product is defective. | Returul este necesar dacă produsul este neconform. |
| I am attaching the photo of the defective product. | Atașez poza cu produsul neconform. |
Cancellations and Refunds
If an order falls through entirely, it can lead to a cancellation. When making a return, make sure to include everything so it isn't rejected for being incomplete. Once processed, the final step is waiting for your refund.
| The cancellation is due to the incomplete package. | Anularea este din cauza pachetului incomplet. |
| The merchant rejects the incomplete return. | Comerciantul respinge returul incomplet. |
| After the cancellation, I am waiting for the refund. | După anulare, aștept rambursarea. |
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