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Visto che il cliente è stanco, lo faccio aiutare dal facchino.

Visto che il cliente è stanco, lo faccio aiutare dal facchino.
Seeing as the customer is tired, I have the porter help him.
From Lesson 401:Clitic pronouns with causative verbs (Lo faccio chiamare)·Italian

Questions & Answers about Visto che il cliente è stanco, lo faccio aiutare dal facchino.

Why is lo placed before faccio instead of being attached to the end of aiutare?
This is the strict rule for causative verbs like fare (to make/have someone do something) and lasciare (to let). The pronoun must go before the conjugated causative verb. You cannot say faccio aiutarlo; it must be lo faccio aiutare.
Why is the porter introduced by dal in dal facchino?
When you use a causative structure and the action verb (aiutare) already has a direct object (lo), the person performing the action (the agent) must be introduced by da or a. This avoids having two direct objects in the same sentence. It helps to think of it like a passive structure: I have him helped by the porter.
Could I use perché instead of visto che at the beginning of this sentence?
Generally, no. Perché (because) is rarely used to start a sentence when introducing a reason. Visto che (seeing as / given that) is perfect for setting up the context first. Other great alternatives here are siccome or dato che.
How do I know whether to use lo or gli for the customer here?
You use lo (direct object, him) because the verb aiutare (to help) takes a direct object in Italian (aiutare qualcuno). Since the customer is the one being helped, he is the direct receiver of that action.

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