| Question | Answer |
|---|---|
bank card | 银行卡yínhángkǎ |
This is a bank card. | 这 是 银行卡。zhè shì yínhángkǎ. |
to report as lost | 挂失guàshī |
I want to report the bank card as lost. | 我 要 挂失 银行卡。wǒ yào guàshī yínhángkǎ. |
to freeze | 冻结dòngjié |
The bank froze the bank card. | 银行 冻结 了 银行卡。yínháng dòngjié le yínhángkǎ. |
to cancel a loss report | 解挂jiěguà |
I want to cancel the loss report. | 我 想 解挂。wǒ xiǎng jiěguà. |
to replace; reissue | 补办bǔbàn |
I want to replace the bank card. | 我 想 补办 银行卡。wǒ xiǎng bǔbàn yínhángkǎ. |
identity card | 身份证shēnfènzhèng |
This is my identity card. | 这 是 我 的 身份证。zhè shì wǒ de shēnfènzhèng. |
valid identification | 有效证件yǒuxiàozhèngjiàn |
Please bring valid identification. | 请 带 有效证件。qǐng dài yǒuxiàozhèngjiàn. |
service counter | 柜台guìtái |
The service counter is over there. | 柜台 在 那边。guìtái zài nàbiān. |
I want to replace the bank card at the service counter. | 我 想 在 柜台 补办 银行卡。wǒ xiǎng zài guìtái bǔbàn yínhángkǎ. |
bank branch | 银行网点yínhángwǎngdiǎn |
The bank branch is here. | 银行网点 在 这里。yínhángwǎngdiǎn zài zhèlǐ. |
Please bring your identity card and valid identification to the bank branch. | 请 带 身份证 和 有效证件 到 银行网点。qǐng dài shēnfènzhèng hé yǒuxiàozhèngjiàn dào yínhángwǎngdiǎn. |
to process; handle | 办理bànlǐ |
You can process the loss report here. | 您 可以 在 这里 办理 挂失。nín kěyǐ zài zhèlǐ bànlǐ guàshī. |
card number | 卡号kǎhào |
This is the card number. | 这 是 卡号。zhè shì kǎhào. |
account balance | 账户余额zhànghùyú'é |
Please check the account balance. | 请 看 账户余额。qǐng kàn zhànghùyú'é. |
transaction record | 交易记录jiāoyìjìlù |
This is the transaction record. | 这 是 交易记录。zhè shì jiāoyìjìlù. |
Freeze the bank card first, then check the account balance and transaction record. | 先 冻结 银行卡， 再 看 账户余额 和 交易记录。xiān dòngjié yínhángkǎ, zài kàn zhànghùyú'é hé jiāoyìjìlù. |
to transfer money | 转账zhuǎnzhàng |
I want to transfer money. | 我 想 转账。wǒ xiǎng zhuǎnzhàng. |
to withdraw money | 取款qǔkuǎn |
I want to withdraw money. | 我 想 取款。wǒ xiǎng qǔkuǎn. |
to deposit money | 存款cúnkuǎn |
I want to deposit money. | 我 想 存款。wǒ xiǎng cúnkuǎn. |
service fee | 手续费shǒuxùfèi |
This is the service fee. | 这 是 手续费。zhè shì shǒuxùfèi. |
Is there a service fee for withdrawing or depositing money? | 取款 或者 存款 有 手续费 吗？qǔkuǎn huòzhě cúnkuǎn yǒu shǒuxùfèi ma? |
mobile banking | 手机银行shǒujīyínháng |
I use mobile banking to transfer money. | 我 用 手机银行 转账。wǒ yòng shǒujīyínháng zhuǎnzhàng. |
verification code | 验证码yànzhèngmǎ |
This is the verification code. | 这 是 验证码。zhè shì yànzhèngmǎ. |
payment PIN | 支付密码zhīfùmìmǎ |
Please remember the payment PIN. | 请 记住 支付密码。qǐng jìzhù zhīfùmìmǎ. |
Mobile banking needs a verification code and payment PIN. | 手机银行 要 验证码 和 支付密码。shǒujīyínháng yào yànzhèngmǎ hé zhīfùmìmǎ. |
to activate | 激活jīhuó |
Please activate the bank card. | 请 激活 银行卡。qǐng jīhuó yínhángkǎ. |
I have already activated the new bank card with its card number. | 我 已经 用 卡号 激活 了 新 银行卡。wǒ yǐjīng yòng kǎhào jīhuó le xīn yínhángkǎ. |
customer-service number | 客服电话kèfúdiànhuà |
This is the customer-service number. | 这 是 客服电话。zhè shì kèfúdiànhuà. |
Can I use the customer-service number to report the bank card as lost? | 可以 用 客服电话 办理 银行卡 挂失 吗？kěyǐ yòng kèfúdiànhuà bànlǐ yínhángkǎ guàshī ma? |
transaction receipt | 交易凭证jiāoyìpíngzhèng |
Please save the transaction receipt. | 请 保存 交易凭证。qǐng bǎocún jiāoyìpíngzhèng. |
validity period | 有效期yǒuxiàoqī |
Please check the validity period. | 请 看 有效期。qǐng kàn yǒuxiàoqī. |
After canceling the loss report, save the transaction receipt and check the bank card's validity period. | 解挂 以后， 请 保存 交易凭证， 再 看 银行卡 的 有效期。jiěguà yǐhòu, qǐng bǎocún jiāoyìpíngzhèng, zài kàn yínhángkǎ de yǒuxiàoqī. |
to not have; there is no | 没有méiyǒu |
I do not have a bank card. | 我 没有 银行卡。wǒ méiyǒu yínhángkǎ. |
There is no bank branch here. | 这里 没有 银行网点。zhèlǐ méiyǒu yínhángwǎngdiǎn. |
it | 它tā |
This is a bank card; its card number is here. | 这 是 银行卡， 它 的 卡号 在 这里。zhè shì yínhángkǎ, tā de kǎhào zài zhèlǐ. |
Please activate it. | 请 激活 它。qǐng jīhuó tā. |
that is exactly; namely | 就是jiùshì |
This is exactly the customer-service number. | 这 就是 客服电话。zhè jiùshì kèfúdiànhuà. |
What I need is exactly the transaction receipt. | 我 要 的 就是 交易凭证。wǒ yào de jiùshì jiāoyìpíngzhèng. |
to not know how to; will not | 不会búhuì |
I do not know how to use mobile banking. | 我 不会 用 手机银行。wǒ búhuì yòng shǒujīyínháng. |
He does not know how to transfer money. | 他 不会 转账。tā búhuì zhuǎnzhàng. |
Mr.; sir | 先生xiānsheng |
The gentleman wants to process a loss report. | 先生 想 办理 挂失。xiānsheng xiǎng bànlǐ guàshī. |
Sir, please bring valid identification. | 先生， 请 带 有效证件。xiānsheng, qǐng dài yǒuxiàozhèngjiàn. |
cannot; must not | 不能bùnéng |
The bank card is frozen, so money cannot be transferred. | 银行卡 冻结 了， 不能 转账。yínhángkǎ dòngjié le, bùnéng zhuǎnzhàng. |
You must not give the payment PIN to customer service. | 支付密码 不能 给 客服。zhīfùmìmǎ bùnéng gěi kèfú. |
to still have; there is still | 还有háiyǒu |
I still have money. | 我 还有 钱。wǒ háiyǒu qián. |
I still have the transaction receipt. | 我 还有 交易凭证。wǒ háiyǒu jiāoyìpíngzhèng. |
whereas; while | 而ér |
I want to withdraw money, whereas he wants to deposit money. | 我 想 取款， 而 他 想 存款。wǒ xiǎng qǔkuǎn, ér tā xiǎng cúnkuǎn. |
The bank branch is here, whereas the counter is over there. | 银行网点 在 这里， 而 柜台 在 那边。yínhángwǎngdiǎn zài zhèlǐ, ér guìtái zài nàbiān. |
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