Breakdown of zhè jiùshì kèfúdiànhuà.
Questions & Answers about zhè jiùshì kèfúdiànhuà.
In this sentence, 这 works as a pronoun meaning this.
So:
- 这就是客服电话。 = This is the customer service phone number.
You do not need 个 here, because 这 is not directly modifying a noun right after it. It is standing alone as this.
Compare:
- 这是客服电话。 = This is the customer service phone number.
- 这个电话是客服电话。 = This phone is the customer service phone number/line.
A simple way to think about it:
- 这 = this as a standalone pronoun
- 这个 + noun = this + noun
Both 这 and 这个 can sometimes appear in speech, but 这就是... is very natural here.