| Question | Answer |
|---|---|
defective (faulty) | neispravan |
That is the defective device that I returned today. | To je neispravan uređaj što sam ga danas vratio. |
damaged | oštećen |
warranty | jamstvo |
The damaged product that I sent to them has a warranty. | Oštećeni proizvod što sam im ga poslao ima jamstvo. |
complaint (claim, return) | reklamacija |
They accepted the claim that I sent yesterday. | Prihvatili su reklamaciju što sam je jučer poslao. |
dissatisfied | nezadovoljan |
to make a claim (to return a product) | reklamirati |
Dissatisfied consumers that we see here often return products. | Nezadovoljni potrošači što ih ovdje vidimo često reklamiraju proizvode. |
factory (adjective) | tvornički |
The fact that it is a factory defect means that the device is defective. | Činjenica da je to tvornički kvar znači da je uređaj neispravan. |
repair service (shop) | servis |
replacement (adjective) | zamjenski |
The repair service that I called will send a replacement device. | Servis što sam ga nazvao poslat će zamjenski uređaj. |
packaging (act of packing) | pakiranje |
You must send the device to the repair service in the packaging that you kept. | Moraš poslati uređaj u servis u pakiranju što si ga zadržao. |
Except that the packaging is damaged, the product works perfectly. | Osim što je pakiranje oštećeno, proizvod odlično radi. |
Do I have a warranty for the factory defect that I noticed yesterday? | Imam li jamstvo za tvornički kvar što sam ga jučer primijetio? |
They gave me a replacement mobile phone because of the claim that I submitted. | Dali su mi zamjenski mobitel zbog reklamacije što sam je prijavio. |
He returned the laptop that he bought around midnight. | Reklamirao je laptop što ga je kupio oko ponoći. |
The dissatisfied consumer that we invited will come tomorrow. | Nezadovoljni potrošač što smo ga pozvali doći će sutra. |
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