When reporting service issues to utility companies, you often need to explain the cause of a problem clearly and professionally using complex reason conjunctions.
Stating Causes with به دلیل اینکه
The phrase به دلیل اینکه (due to the fact that / because) is a formal conjunction used to introduce a reason.
| due to the fact that | به دلیل اینکهbe dalil-e in-ke |
Reason clauses state facts, so the verb following به دلیل اینکه remains in the indicative mood (the standard present or past tense).
| I am not satisfied with this company because their services are disrupted. | من از این شرکت راضی نیستم به دلیل اینکه خدمات آنها اختلال دارد.man az in sherkat râzi nistam be dalil inke khedamât ânhâ ekhtelâl dârad. |
You can place the reason clause after the main statement, or at the very beginning of the sentence to emphasize the cause.
| Because the pipe has a leak, I reported the problem in writing. | به دلیل اینکه لوله نشتی دارد، من مشکل را کتباً اطلاع دادم.be dalil-e inke lule neshti dârad, man moshkel râ katban ettelâ' dâdam. |
The Conjunction به خاطر اینکه
Another extremely common conjunction for stating causes is به خاطر اینکه. It carries the exact same meaning and functions the same way, also taking an indicative verb.
| because / due to the fact that | به خاطر اینکهbe khâtere in-ke |
| The customers complain because the bill is very high. | مشتریها اعتراض میکنند به خاطر اینکه صورتحساب خیلی زیاد است.moshtari-hâ e'terâz mikonand be khâtere inke surat-hesâb kheyli ziyâd ast. |
These conjunctions work seamlessly with past tenses to explain why a situation occurred.
| No one solved the problem because the telecommunications office was closed. | هیچکس مشکل را حل نکرد به خاطر اینکه ادارهی مخابرات تعطیل بود.hichkas moshkel râ hal nakard be khâter inke edâre-ye mokhâberât ta'til bud. |
Making Formal Complaints
When writing a formal protest about a disruption (اختلال) or a faulty utility meter (کنتور), you will rely on these conjunctions to justify your complaint or demand action.
| The expert must inspect the meter due to the fact that the bill amount is very high. | کارشناس باید کنتور را بررسی کند به دلیل اینکه مبلغ قبض خیلی زیاد است.kârshenâs bâyad kontor râ barresi konad be dalil inke mablagh ghabz kheyli ziyâd ast. |
| I protest in writing because the water pressure has a drop. | من کتباً اعتراض میکنم به خاطر اینکه فشار آب افت دارد.man katban e'terâz mikonam be khâtere inke feshâre âb oft dârad. |
