Breakdown of Jag hoppas du kontaktar kundtjänsten gällande fakturan.
jag
I
du
you (singular)
hoppas
to hope
fakturan
the invoice
kundtjänsten
the customer service
gällande
regarding
kontakta
to contact
Questions & Answers about Jag hoppas du kontaktar kundtjänsten gällande fakturan.
How does gällande function in this sentence, and could I use angående instead?
Yes, you can freely swap gällande with angående or beträffande here. All three are present participles that act as formal prepositions meaning regarding or concerning. Gällande comes from the verb gälla, which means to concern or to apply.
Is it grammatically correct to leave out att after hoppas?
Yes. Just like in English, you can drop the subjunction att in Swedish. This is extremely common in both speech and casual writing after verbs expressing thoughts or feelings, like hoppas, tro, and tycka.
Why is kundtjänsten in the definite form when the English translation just says customer service?
Swedish tends to use the definite form for established departments, institutions, and public services. While an English speaker usually just says customer service without an article, a Swedish speaker will contact kundtjänsten, which literally means the customer service. You see this same pattern with words like polisen and sjukhuset.
I am hoping they will do this in the future, so why is kontaktar in the present tense?
Swedish frequently relies on the present tense to talk about the future, especially when the context makes it logically obvious. Since you are hoping for an action to happen, it inherently points to the future, making the present tense kontaktar perfectly natural here.
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