jeopsu jigwoni je ireumeul dasi hwaginhaesseoyo.

접수 직원 literally means reception staff, registration staff, or front-desk staff, depending on the situation.

• 접수 = reception, registration, accepting/checking in
• 직원 = employee, staff member

In Korean, nouns are often placed next to each other like this, where the first noun describes the second. So 접수 직원 is basically the staff member for reception/registration.

Depending on context, it could refer to:

• a receptionist
• a check-in worker
• a registration desk employee

이 is the subject particle.

So:

• 직원 = staff member
• 직원이 = the staff member (as the subject of the sentence)

In this sentence, 접수 직원이 is the person doing the action of confirming the name.

Why 이 and not 가?
Actually, 이/가 are the same subject marker, chosen based on pronunciation:

• after a consonant: 이
• after a vowel: 가

Since 직원 ends in a consonant sound, it takes 이.

제 is the humble/polite form of my.

• 내 이름 = my name
• 제 이름 = my name (more polite)

Because the sentence ends in the polite style -어요, using 제 fits naturally. It is very common in polite speech.

A simple way to think of it:

• 내 = casual
• 제 = polite

So in a situation involving staff or formal interaction, 제 이름 sounds much more natural.

을/를 is the object particle. It marks what receives the action.

So:

• 이름 = name
• 이름을 = name (as the object)

In this sentence, the staff member is confirming the name, so 이름을 is the thing being confirmed.

Like 이/가, 을/를 changes depending on the final sound:

• after a consonant: 을
• after a vowel: 를

Since 이름 ends in ㅁ, it takes 을.

다시 means again.

So 제 이름을 다시 확인했어요 means the staff member confirmed my name again or checked my name again.

It often suggests one of these ideas:

• they checked it a second time
• they repeated the check
• they verified it once more

In English, again can sometimes sound repetitive or emotional, but in Korean 다시 is very normal and neutral.

In Korean, adverbs like 다시 usually come before the verb they modify.

So:

• 제 이름을 다시 확인했어요
• literally: my name again confirmed

That is a very normal Korean word order.

Korean often follows this pattern:

• subject + object + adverb + verb

So this sentence is very typical in structure.

확인했어요 comes from the verb 확인하다, which means to confirm or to check/verify.

Breakdown:

• 확인 = confirmation, checking
• 하다 = to do
• 확인하다 = to confirm / to check
• 확인했어요 = confirmed / checked

More specifically:

• 하- = verb stem of 하다
• -았/었- = past tense
• -어요 = polite ending

Because 하다 is very common, learners will often see this pattern:

• 예약하다 → 예약했어요
• 공부하다 → 공부했어요
• 확인하다 → 확인했어요

Both are related, but 확인했어요 is the normal contracted spoken form.

Historically:

• 확인하였어요 → contracts to 확인했어요

In everyday Korean, the shorter contracted form is much more common and natural.

So:

• 확인하였어요 = grammatically possible, but stiff or written-sounding
• 확인했어요 = normal everyday polite Korean

Yes. 확인했어요 is in the past tense, so the action already happened.

Present tense would be:

• 접수 직원이 제 이름을 다시 확인해요 = the staff member confirms/checks my name

Past tense:

• 접수 직원이 제 이름을 다시 확인했어요 = the staff member confirmed/checked my name

So the speaker is talking about something that already occurred.

Korean does not have articles like English the and a/an.

So 접수 직원이 could mean:

• the reception staff member
• a reception staff member

The exact meaning depends on context.

In real usage, listeners understand from the situation whether the speaker means a specific person or just one staff member in general.

By itself, 직원 does not clearly show singular or plural. Korean nouns often do not mark number unless needed.

So 접수 직원이 usually means a staff member or the staff member, because the particle 이 and the context make it sound like one person is acting here.

If the speaker wanted to make it clearly plural, they might say:

• 직원들이 = staff members

But in many Korean sentences, number is simply left to context.

Yes. 확인하다 can cover several English translations depending on context, such as:

• check
• confirm
• verify

So 제 이름을 다시 확인했어요 could mean:

• checked my name again
• confirmed my name again
• verified my name again

English chooses among those based on tone and situation, but Korean often uses 확인하다 in all of those cases.

Yes, the basic Korean word order is different.

English:

• The reception staff checked my name again.
• Subject + Verb + Object

Korean:

• 접수 직원이 제 이름을 다시 확인했어요.
• Subject + Object + Adverb + Verb

The biggest difference is that the verb comes at the end in Korean. That is one of the most important patterns for learners to get used to.

So a natural way to read it is:

• 접수 직원이 = the reception staff member
• 제 이름을 = my name
• 다시 = again
• 확인했어요 = checked/confirmed

It is in the polite, non-formal style, using -어요.

That makes it appropriate for many everyday situations:

• talking politely to someone
• describing what happened at a hospital, office, hotel, or desk
• speaking to someone you do not know well

Signs of politeness here:

• 제 instead of 내
• 확인했어요 ending in -어요

A more casual version would be:

• 접수 직원이 내 이름을 다시 확인했어.

A more formal version might be:

• 접수 직원이 제 이름을 다시 확인했습니다.

Yes, it is natural. It sounds like something you might hear or say in a formal-service context.

That said, depending on the setting, other nouns could also be used:

• 프런트 직원 = front-desk staff
• 접수 담당자 = person in charge of reception/registration
• 안내 직원 = information desk staff

But 접수 직원이 제 이름을 다시 확인했어요 is completely normal and understandable.