Korisnička podrška me nedavno nazvala.

Because korisnička is an adjective, and it has to agree with podrška in gender, number, and case.

• podrška is feminine singular
• so the adjective must also be feminine singular
• that gives korisnička podrška

The basic adjective form is often listed as korisnički, but in a sentence it changes to match the noun.

In Croatian past tense, the main verb form agrees with the subject.

Here, the subject is korisnička podrška, and the noun podrška is feminine singular, so the verb is also feminine singular:

• masculine: nazvao
• feminine: nazvala
• neuter: nazvalo

Even if customer support refers to a team or department, Croatian grammar follows the noun podrška, which is singular and feminine.

Because me is the unstressed accusative form of I / me.

With nazvati in the sense of calling someone, the person called is a direct object, so Croatian uses the accusative:

• me = me, unstressed clitic form
• mene = me, stressed/full form
• mi = to me, dative, so not correct here

So:

• Nazvala me = She called me
• Nazvala mene = She called me specifically, with extra emphasis

In full standard Croatian, yes, you would usually expect:

Korisnička podrška me je nedavno nazvala.

That is the regular perfect tense:

• clitic pronoun me
• auxiliary je
• past participle nazvala

The version without je is common in casual speech and some headline-like or compressed styles, but if you want the safest standard form, use me je nazvala.

Also, with these clitics, the normal order is me je, not je me.

This is mostly about aspect.

• nazvati is perfective
• zvati is imperfective

Here the sentence talks about one completed event, so nazvati is a natural choice.

Compare:

• Korisnička podrška me nazvala. = Customer support called me, one completed call
• Korisnička podrška me zvala. = Customer support was calling me / called me / used to call me, depending on context
• Korisnička podrška me zvala nekoliko puta. = Customer support called me several times

So nazvala sounds more like a single finished call.

Nedavno means recently or not long ago.

It is an adverb, so it does not change form. It tells you when the action happened.

You can think of it as modifying the whole event:

• Korisnička podrška me nedavno nazvala.
• Nedavno me je nazvala korisnička podrška.

Both are possible; the difference is mainly emphasis.

Yes, Croatian word order is fairly flexible, but not completely free.

This sentence can be rearranged for emphasis, for example:

• Korisnička podrška me je nedavno nazvala. = neutral
• Nedavno me je nazvala korisnička podrška. = emphasizes recently
• Me je nedavno nazvala korisnička podrška. = not normal, because clitics do not usually go first

A very important rule is that short unstressed words like me and je tend to appear in second position in the sentence or clause.

So yes, the order can change, but clitics still have special placement rules.

Because Croatian does not have articles like the or a/an.

So korisnička podrška can mean:

• customer support
• the customer support team
• customer service

The exact meaning depends on context.

If Croatian speakers want to be more specific, they usually do it through context, word order, or extra words such as demonstratives, not articles.

No. Nazvati can also mean to call someone something or to name.

For example:

• Nazvao me budalom. = He called me an idiot.

But in your sentence, with korisnička podrška as the subject, the natural interpretation is a phone call or contact call from customer support.

So the context tells you which meaning is intended.

Yes, it is very common and natural.

It is one of the standard ways to refer to customer support or customer service. Depending on context, you might also see:

• služba za korisnike
• podrška korisnicima

But korisnička podrška is absolutely normal and widely used, especially in business, tech, telecom, and online service contexts.

Because me is a clitic, and Croatian clitics usually come very early in the sentence, often right after the first stressed word or phrase.

So in a fuller standard version:

Korisnička podrška me je nedavno nazvala.

the subject phrase Korisnička podrška comes first, and then the clitics me je come right after it.

That is why me appears before nedavno, even though in English you might expect the time word to come earlier or later more freely. Croatian follows clitic-placement rules here, not English-style word order.