Die versendingsetiket kan deur die kliëntediens gestuur word.

Die is the definite article in Afrikaans, and it means the.

So:

• Die versendingsetiket = the shipping label
• die kliëntediens = the customer service

Unlike English, Afrikaans uses die for both singular and plural definite nouns, so the same word covers the in many situations.

Afrikaans, like Dutch and German, often forms compound nouns by joining words together.

versendingsetiket can be broken down as:

• versending = shipping / dispatch
• etiket = label

Together, versendingsetiket means shipping label.

English often writes these as two words, but Afrikaans commonly combines them into one.

Kan means can or is able to.

In this sentence, it shows possibility or ability:

• Die versendingsetiket kan ... gestuur word.
• The shipping label can ... be sent.

So kan works very much like English can.

This is a very common Afrikaans pattern.

The sentence uses:

• a modal verb: kan = can
• a passive construction: gestuur word = be sent

In Afrikaans, when you have a modal like kan, the other verbs usually go to the end of the clause.

So:

• kan ... gestuur word = can ... be sent

Here:

• gestuur = sent
• word = become / be, used to form the passive

Together, gestuur word means be sent.

Not exactly by itself here. Gestuur is the past participle of stuur.

• stuur = send
• gestuur = sent

In this sentence, gestuur is part of the passive infinitive gestuur word:

• gestuur word = be sent

So even though gestuur looks like a past form in English, here it is just part of the structure meaning be sent, not necessarily past time.

Yes, word often means become, but it is also used to form the passive voice in Afrikaans.

So in a sentence like this:

• gestuur word = be sent

This is similar to how English uses be in the passive.

A helpful contrast:

• Die kliëntediens stuur die etiket. = Customer service sends the label.
• Die etiket word gestuur. = The label is being sent / is sent.

So word is a normal part of passive grammar in Afrikaans.

Deur here means by, and it introduces the doer of a passive sentence.

So:

• deur die kliëntediens = by customer service

This is the same idea as in English:

• The shipping label can be sent by customer service.

In passive sentences:

• the thing receiving the action comes first
• the person or thing doing the action can be added with deur

Kliëntediens means customer service.

It is another compound noun:

• kliënt = client / customer
• diens = service

So:

• die kliëntediens = the customer service or customer service

In many contexts, English may drop the, but Afrikaans often keeps die when speaking about a specific department or service.

The ë shows that the vowels are pronounced separately rather than blended into one sound.

So in kliënt:

• i and e are not merged into a single vowel sound
• the diaeresis tells you to pronounce them in separate syllables

This helps with pronunciation and syllable structure. It is a spelling feature you will see in some Afrikaans words.

Yes. The active version would be:

• Die kliëntediens kan die versendingsetiket stuur.

That means:

• Customer service can send the shipping label.

Compare the two:

• Active: Die kliëntediens kan die versendingsetiket stuur.
• Passive: Die versendingsetiket kan deur die kliëntediens gestuur word.

The passive version focuses on the shipping label, while the active version focuses on customer service.

Yes, it is grammatically correct and understandable. It sounds like formal or business language, which makes sense because words like versendingsetiket and kliëntediens belong to customer-service or shipping contexts.

In everyday speech, some speakers might prefer a simpler or more direct active sentence, such as:

• Die kliëntediens kan die versendingsetiket stuur.

But the passive version is perfectly normal, especially in written instructions, emails, or support messages.

A yes/no question would usually put the finite verb first:

• Kan die versendingsetiket deur die kliëntediens gestuur word?

This means:

• Can the shipping label be sent by customer service?

So the main change is:

• statement: Die versendingsetiket kan ...
• question: Kan die versendingsetiket ...

The verb kan moves to the front.