Politeness (molim vas, hvala lijepa)

Please and thank you

molim on its own is please; molim vas is the full polite form, and the one to default to with a stranger. Molim is also the answer to thank you — Croatian uses the same word both ways.

hvala is thanks; hvala lijepa — literally beautiful thanks — is thank you very much. The reply is nema na čemu, don't mention it.

Please, where is the station?
Molim vas, gdje je kolodvor?
Thank you very much! — You're welcome.
Hvala lijepa! — Nema na čemu.

Here you are

izvoli (to one person you know) and izvolite (polite or plural) cover a remarkable range: here you are when handing something over, go ahead when giving someone the floor, and what can I do for you? from behind a counter.

Here you are, this is your bill.
Izvolite, ovo je vaš račun.

When you have not understood

These two are the most useful sentences in the language while you are learning:

Ne razumijem.I don't understand.
Možete li ponoviti?Could you repeat that?
Što znači…?What does … mean?

ponoviti is perfective, which is why it appears here after možete li rather than on its own.

I don't understand. Could you repeat that?
Ne razumijem. Možete li ponoviti?

Fine, and so-so

u redu is all right, OK — the same red as the queue. tako-tako is so-so, the honest answer to kako ste? on a mediocre day.

All right, I understand.
U redu, razumijem.

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