| Question | Answer |
|---|---|
the withdrawal from a contract | el desistimiento |
the lack of conformity | la falta de conformidad |
the minor defect | el desperfecto |
The minor defect confirms the lack of conformity. | El desperfecto confirma la falta de conformidad. |
the service issue | la incidencia |
The service issue is small. | La incidencia es pequeña. |
the delivery note | el albarán |
I read the delivery note. | Leí el albarán. |
Had I read the delivery note, I would have noticed the minor defect. | De haber leído el albarán, habría notado el desperfecto. |
the security seal | el precinto |
The security seal is broken. | El precinto está roto. |
the packaging | el embalaje |
I kept the packaging. | Guardé el embalaje. |
Had I kept the packaging, I would have avoided the service issue. | De haber conservado el embalaje, habría evitado la incidencia. |
the manufacturer | el fabricante |
I called the manufacturer. | Llamé al fabricante. |
If the security seal were broken, I would call the manufacturer. | Si el precinto estuviera roto, llamaría al fabricante. |
the consumer | el consumidor |
The consumer asked for help. | El consumidor pidió ayuda. |
the buyer | el comprador |
The buyer received the product. | El comprador recibió el producto. |
the retail establishment | el establecimiento |
the courier service | la mensajería |
The retail establishment and the courier service open tomorrow. | El establecimiento y la mensajería abren mañana. |
the after-sales service | el servicio posventa |
The courier service called after-sales service. | La mensajería llamó al servicio posventa. |
I called after-sales service. | Llamé al servicio posventa. |
the shipping charges | los portes |
The retail establishment's shipping charges are expensive. | Los portes del establecimiento son caros. |
the amount of money | el importe |
The amount and the shipping charges are correct. | El importe y los portes son correctos. |
the return period | el plazo de devolución |
Withdrawal from the contract is possible during the return period. | El desistimiento es posible durante el plazo de devolución. |
The return period ends tomorrow. | El plazo de devolución termina mañana. |
the return label | la etiqueta de devolución |
I printed the return label. | Imprimí la etiqueta de devolución. |
Had I called, I would have received the return label. | De haber llamado, habría recibido la etiqueta de devolución. |
the return form | el formulario de devolución |
The lack of conformity appears on the return form. | La falta de conformidad aparece en el formulario de devolución. |
I filled out the return form. | Rellené el formulario de devolución. |
the order number | el número de pedido |
The order number appears on the screen. | El número de pedido aparece en la pantalla. |
defective | defectuoso |
The product is defective. | El producto es defectuoso. |
If they were defective, the buyer would ask for a refund. | Si fueran defectuosos, el comprador pediría un reembolso. |
to refund | reembolsar |
The store is going to refund the amount. | La tienda va a reembolsar el importe. |
the goods or merchandise | la mercancía |
The goods arrived yesterday. | La mercancía llegó ayer. |
Had I sent the goods, they would have refunded the amount. | De haber enviado la mercancía, habrían reembolsado el importe. |
to terminate a contract | rescindir |
The consumer can terminate the contract. | El consumidor puede rescindir el contrato. |
I would terminate the contract if the product were defective. | Rescindiría el contrato si el producto fuera defectuoso. |
to substantiate with evidence | acreditar |
I can substantiate the purchase with the order number in the email. | Puedo acreditar la compra con el número de pedido del correo. |
Had I substantiated the purchase, I would have requested withdrawal from the contract. | De haber acreditado la compra, habría solicitado el desistimiento. |
true | verdadero |
The story is true. | La historia es verdadera. |
The information is true. | La información es verdadera. |
to catch or trap | atrapar |
The cat wants to catch the ball. | El gato quiere atrapar la pelota. |
I caught the ball yesterday. | Atrapé la pelota ayer. |
to escape | escapar |
The bird escaped yesterday. | El pájaro escapó ayer. |
The cat tried to escape. | El gato intentó escapar. |
poor | pobre |
The family was poor. | La familia era pobre. |
It was a poor neighborhood. | Era un barrio pobre. |
his, hers, theirs, or yours (formal) | suyo |
This book is his. | Este libro es suyo. |
The decision was hers. | La decisión fue suya. |
to hit or strike | golpear |
She hit the door. | Golpeó la puerta. |
Do not hit the table. | No golpees la mesa. |
fat or thick | gordo |
The cat is fat. | El gato está gordo. |
The book is very thick. | El libro es muy gordo. |
the need or necessity | la necesidad |
The need is important. | La necesidad es importante. |
I understand the need. | Entiendo la necesidad. |
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