Pasagerul trimite reclamația.

In Romanian, the definite article is usually added to the end of the noun.

• pasager = passenger
• pasagerul = the passenger
• reclamație = complaint
• reclamația = the complaint

This is very different from English, where the is a separate word. Romanian does have separate indefinite articles, though:

• un pasager = a passenger
• o reclamație = a complaint

The dictionary forms are:

• pasagerul → pasager
• reclamația → reclamație

So if you look these words up, you would usually search for pasager and reclamație, not the definite forms.

Trimite is the 3rd person singular present tense of the verb a trimite.

So it matches subjects like:

• el trimite = he sends
• ea trimite = she sends
• pasagerul trimite = the passenger sends

It can mean either one, depending on context.

Romanian often uses the simple present where English might use either:

• sends
• is sending

So Pasagerul trimite reclamația could mean either The passenger sends the complaint or The passenger is sending the complaint, depending on the situation.

Romanian often leaves out subject pronouns when the verb form already shows the person and number.

In this sentence, the subject is stated explicitly as pasagerul, so no pronoun is needed.

You could also say just Trimite reclamația, and context might tell you that it means He/She is sending the complaint. Romanian allows this much more freely than English.

• pasager is masculine
• reclamație is feminine

Gender matters in Romanian because it affects things like:

• the form of the definite article
• adjective agreement
• sometimes pronouns and other related words

That is why you get:

• pasagerul with masculine -ul
• reclamația with feminine -a

In this sentence:

• pasagerul is the subject, so it is in the nominative
• reclamația is the direct object, so it is in the accusative

A useful thing to know is that in Romanian, the nominative and accusative often look the same in form. So the role of the word is usually understood from word order and context.

Romanian often uses pe to mark certain direct objects, especially people or other highly specific animate objects.

For example, with a person you might see:

• Văd pe profesor. = I see the teacher.

But reclamația is an inanimate thing, so pe is not used here.

That is why Pasagerul trimite reclamația is correct as it stands.

Yes, Romanian word order is more flexible than English word order, but the neutral order here is:

Subject + Verb + Object
Pasagerul trimite reclamația.

Other orders are possible for emphasis, but they may sound marked or require extra words in natural Romanian. So for a learner, this sentence is a very good basic model.

ț is pronounced like ts, as in the end of cats.

So in reclamația, that part sounds like tsi.

A rough pronunciation of reclamația is:

re-kla-ma-tsi-a

The ț is an important letter in Romanian, and it is different from plain t.