خدمة الزباين لسه ما اتصلت فيي.

خدمة الزباين is an iḍāfa construction, which is the Arabic X of Y structure.

• خدمة = service
• الزباين = the customers / customers

So literally it is service of the customers, which in natural English is customer service.

Why no ال on خدمة?
Because in an iḍāfa, the first noun usually does not take ال. The whole phrase becomes definite because the second noun is definite:

• خدمة زباين = customer service / customers’ service, indefinite
• خدمة الزباين = the customer service, definite

So this is completely normal Arabic grammar.

Because the subject is خدمة, and خدمة is singular feminine.

Even though الزباين is plural, it is not the grammatical subject here. It is just the second part of the iḍāfa phrase خدمة الزباين.

So the agreement is with خدمة:

• خدمة → feminine singular
• therefore اتصلت → feminine singular

That is why you get:

• خدمة الزباين لسه ما اتصلت فيي

and not:

• خدمة الزباين لسه ما اتصلوا فيي

unless you change the meaning and make the subject an actual plural group of people.

لسه ما means not yet.

A very useful pattern in Levantine is:

• لسه = still
• لسه ما + verb = not yet

Examples:

• لسه هون = he is still here
• لسه ما وصل = he hasn’t arrived yet
• لسه ما أكلت = I haven’t eaten yet

So in your sentence, لسه ما اتصلت means hasn’t called yet.

Because Levantine Arabic does not use a tense that matches the English present perfect one-to-one.

Instead, Arabic often uses:

• لسه ما + past verb

to express an action that has not happened up to now.

So:

• لسه ما اتصلت = literally something like she/it still didn’t call
• but natural English = she/it hasn’t called yet

This is very normal. English uses have/has + past participle, but Levantine usually does not.

Good question. In Modern Standard Arabic, you often learn:

• اتصل بي = he contacted/called me

But in Levantine, many speakers use اتصل فيّ / فيي / فيني in everyday speech.

So this sentence is using a colloquial Levantine pattern, not the more formal MSA one.

Depending on region and speaker, you may hear:

• اتصل فيي
• اتصل فيني
• less often, a more MSA-like pattern

So this is not a mistake; it is dialect usage.

فيي is the preposition في plus the pronoun ي meaning me.

So here it means me, after the verb:

• اتصلت فيي = called me / contacted me

You may also see it written as:

• فيّي

And depending on the Levantine variety, you may hear:

• فيي
• فيّي
• فيني

They all point to the same basic idea here: me after the preposition.

Yes, الزباين is a common colloquial Levantine word.

• singular: زبون = customer
• plural: زباين = customers

A more formal or MSA-style equivalent would be:

• الزبائن
• or in business/formal contexts, often العملاء

So:

• خدمة الزباين sounds natural and colloquial
• خدمة العملاء sounds more formal or corporate

In this phrase, خدمة is usually pronounced with a final t sound because it is in an iḍāfa:

• standalone: often khidme / khidmeh
• in iḍāfa: khidmet

So:

• خدمة الزباين is pronounced roughly khidmet iz-zabāyen

This is very common with words ending in ـة: when followed by another noun in an iḍāfa, the t is heard.

Yes. Levantine allows some flexibility.

Your sentence:

• خدمة الزباين لسه ما اتصلت فيي

You could also hear:

• لسه خدمة الزباين ما اتصلت فيي

The difference is mostly about emphasis:

• starting with خدمة الزباين makes customer service the topic
• starting with لسه puts more focus on not yet

Both are natural in conversation.

Not if the subject stays خدمة الزباين.

Since خدمة is singular feminine, the normal agreement is:

• اتصلت

If you want a plural verb, you need a genuinely plural subject, for example:

• موظفين خدمة الزباين لسه ما اتصلوا فيي
  The customer service employees still haven’t called me

or:

• حدا من خدمة الزباين لسه ما اتصل فيي
  Nobody from customer service has called me yet / No one from customer service has called me yet

So with خدمة الزباين as written, اتصلت is the expected form.

A rough pronunciation would be:

khidmet iz-zabāyen lissa ma ittaṣalet fiyye

A few notes:

• خدمة → khidmet here because of the iḍāfa
• لسه may sound like lissa, lessa, or lisse, depending on region
• فيي may sound like fiyye or be replaced by fini in some areas

So don’t worry if you hear small regional differences. The structure and meaning stay the same.