Learn Farsi: آیا این پرونده باید به سازمان ارسال بشود؟ - Must this file be sent to the organization?

This is the Present Subjunctive Passive! In Farsi, the passive is generally formed with a past participle plus a form of شدن (to become/be). However, ارسال شدن is a compound verb, so we simply use its noun part, ارسال (sending/dispatch), and add the present subjunctive of شدن. Since the subject, پرونده (file), is a singular "it", we use the 3rd person singular form: بشود (beshavad).

Why is the verb بشود (beshavad) in the subjunctive mood instead of the normal present tense می‌شود (mishavad)?

The modal verb باید (must/should) early in the sentence requires the main verb to be in the subjunctive mood. In Farsi, when you say something "must" happen, the action is viewed as a potential or required outcome rather than an established fact, which always triggers the subjunctive.

Could I use فرستاده بشود (ferestādeh beshavad) instead of ارسال بشود?

Yes, absolutely! فرستاده is the actual past participle of the verb فرستادن (to send), so فرستاده بشود follows the standard "past participle + subjunctive of shodan" passive rule. ارسال is an Arabic-derived word that is slightly more formal, which fits perfectly here since we are talking about a پرونده (file/case) going to a سازمان (organization).

I know آیا (āyā) is used for questions, but do I always need it to ask "Must this file...?"