8.2.4 Homogenization and Fragmentation

Despite the variety of media at hand, the mainstream news and entertainment you enjoy are increasingly homogenized. Research by McManus (1995) suggests that different news outlets all tell the same stories, using the same sources, resulting in the same message, presented with only slight variations. So whether you are reading the New York Times or the CNN’s web site, the coverage of national events like a major court case or political issue will likely be the same.

Simultaneously with this homogenization among the major news outlets, the opposite process is occurring in the newer media streams. With so many choices, people increasingly customize their news experience, minimizing their opportunity to encounter information that does not jive with their worldview (Prior 2005). For instance, those who are staunchly Republican can avoid centrist or liberal-leaning cable news shows and web sites that would show Democrats in a favorable light. They know to seek out Fox News over MSNBC, just as Democrats know to do the opposite. Further, people who want to avoid politics completely can choose to visit web sites that deal only with entertainment or that will keep them up to date on sports scores. They have an easy way to avoid information they do not wish to hear. Americans seem to view this phenomenon with great concern, indicating that the impact of customized or personalized news delivers worse news. Yet, they still engage with the platforms that deliver news in that manner.

The fragmentation of the news has led to an increased amount of digital tribalism. Tribalism in this sense is the state or tendency to gather and reinforce ideas belonging to a group, and to do so out of a sense of strong loyalty. Digital tribalism, then, is the tendency to do so online, and also to forge new tribes purely based on online personas or ideologies. Instead of basing these groups on the classic bonds of ethnic, religious, or geographic ideologies, they are based on politics, emotions, lifestyles or lifestyle goals, or even brands (Taute & Sierra 2014). Digital tribes can lead people to a greater sense of belonging, and can also be heavily exploited for commercial or power-attaining interests.