| Who was the first psychologist to use psychology in advertising? | Walter Dill Scott Hugo Münsterberg Elton Mayo Walter Bingham |
| Which test designed for the Army was used for recruits who were not fluent in English? | Army Beta Army Personality Army Alpha Army Intelligence |
| Which area of I-O psychology measures job satisfaction? | organizational psychology industrial psychology human factors psychology advertising psychology |
| Which statement best describes the Hawthorne effect? | The attention of researchers on subjects causes the effect the experimenter is looking for. Giving workers rest periods seems like it should decrease productivity, but it actually increases productivity. Social relations among workers have a greater effect on productivity than physical environment. Changes in light levels improve working conditions and therefore increase productivity. |
| Which of the following questions is illegal to ask in a job interview in the United States? | Which state were you born in? Which university did you attend? Do you have a commercial driver’s license? What salary would you expect for this position? |
| Which of the following items is not a part of KSAs? | aspiration knowledge skill other abilities |
| Who is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant? | U.S. Equal Employment Opportunity Commission Americans with Disabilities Act Supreme Court of the United States Society for Industrial and Organizational Psychology |
| A ________ is an example of a tactical team. | surgical team car design team budget committee sports team |
| Which practice is an example of Theory X management? | keystroke monitoring telecommuting flextime team meetings |
| Which is one effect of the team halo effect? | teams appear to work better than they do teams never fail teams lead to greater job satisfaction teams boost productivity |
| Which of the following is the most strongly predictive factor of overall job satisfaction? | autonomy financial rewards personality work content |
| What is the name for what occurs when a supervisor offers a work-related reward in exchange for a sexual favor? | quid pro quo hiring bias hostile work environment immutable characteristics |
| What aspect of an office workstation would a human factors psychologist be concerned about? | height of the chair closeness to the supervisor frequency of coworker visits presence of an offensive sign |
| A human factors psychologist who studied how a worker interacted with a search engine would be researching in the area of ________. | cognitive engineering attention job satisfaction management |
