Usages of a troca
O cliente pediu a troca, pelo que vamos tratar da substituição.
The customer asked for the exchange, therefore we are going to handle the replacement.
O produto chegou estragado, pelo que anexo o recibo para a troca.
The product arrived damaged, therefore I attach the receipt for the exchange.
O artigo tem um defeito, pelo que procedemos à troca.
The item has a defect, therefore we proceed to the exchange.
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