Tolong hubungi ejen itu.

Here, tolong works like please and makes the command more polite.

By itself, tolong literally means help or please help, but when it comes before another verb, it often functions as a polite request marker:

• Tolong tunggu = Please wait
• Tolong buka pintu = Please open the door

So in this sentence, it softens the instruction.

Menghubungi is the usual active verb form meaning to contact.

In commands and requests, Malay often uses a shorter imperative form without meng-:

• menghubungi = to contact
• hubungi = contact! / please contact

So Tolong hubungi ejen itu is the natural request form.

The -i is part of the verb form and helps make it transitive, meaning it takes an object.

In this sentence, the object is ejen itu. So hubungi means contact someone/something.

A useful way to think about it:

• menghubungi seseorang = to contact someone
• imperative: hubungi seseorang = contact someone

You do not need to translate -i separately in English, but it is an important part of the Malay verb.

In Malay, demonstratives like ini and itu usually come after the noun:

• ejen itu = that agent
• rumah ini = this house

This is normal Malay word order. English puts this/that before the noun, but Malay puts ini/itu after it.

It can often feel like either one, depending on context.

Literally, itu means that, so ejen itu is literally that agent. But in real usage, itu can also help identify a specific known person, so in context it may be translated more naturally as the agent.

So a learner should remember:

• literal structure: agent that
• natural English meaning in context: often that agent or the agent

It is polite enough in many situations because tolong softens the command.

Without tolong, Hubungi ejen itu would sound more direct, like a plain instruction:

• Hubungi ejen itu. = Contact the agent.
• Tolong hubungi ejen itu. = Please contact the agent.

If you want to sound even softer in conversation, you could say something like:

• Boleh tolong hubungi ejen itu? = Could you please contact the agent?

Yes. Tolong has two very common uses:

1. As a main verb meaning help

   • Dia tolong saya. = He helped me.

2. As a polite request marker meaning something like please

   • Tolong duduk. = Please sit.

In Tolong hubungi ejen itu, it is the second use.

Not necessarily. Hubungi is broader than just call. It means contact, so it can include:

• calling
• texting
• emailing
• reaching out in general

If you specifically want to say phone/call, Malay often uses telefon or menelefon:

• Tolong telefon ejen itu. = Please call the agent.

So hubungi is a more general word.

Yes, but the meaning changes slightly.

• Tolong hubungi ejen itu points to a specific agent already known in the conversation.
• Tolong hubungi ejen is less specific and may sound more general, depending on context.

So itu helps identify which agent you mean.

It is a loanword, ultimately from agent. Malay has many borrowed words, and ejen is the normal Malay spelling.

Even though it looks familiar to an English speaker, it behaves like a normal Malay noun, so you still use Malay word order with it:

• ejen itu
• seorang ejen
• dua ejen

Yes. It works in both.

In speech, it sounds like a polite request. In writing, it could appear in messages, instructions, or customer-service communication.

That said, in very formal notices, Malay often prefers Sila:

• Sila hubungi ejen itu. = Please contact that agent.

So:

• Tolong hubungi ejen itu = natural, polite request
• Sila hubungi ejen itu = a bit more formal or official