Polisi pemulangan menerangkan tempoh pemulangan dan kos pemulangan.

Because pemulangan means return or the act/process of returning, and it is needed in three different noun phrases:

• Polisi pemulangan = return policy
• tempoh pemulangan = return period
• kos pemulangan = return cost

Malay often repeats a noun where English might sometimes avoid repetition. This is completely normal and does not sound awkward in formal writing.

Pemulangan is a noun formed from pulang, which basically means to return / go back.

The pattern is:

• pulang = return, go back
• peN-...-an → creates a noun related to the action or process

So pemulangan means something like:

• return
• the act of returning
• the process of returning something

In shopping or policy contexts, it usually refers to product returns.

Menerangkan means explains, describes, or sets out clearly.

In this sentence, it means the policy explains the return period and return cost.

It comes from the root terang, which is related to clear or bright, and with the meN-...-kan pattern it becomes a verb meaning to make clear / explain.

So:

• terang = clear, bright
• menerangkan = to explain, to make clear

Malay does not usually use articles like the or a/an the way English does.

So:

• Polisi pemulangan can mean the return policy or a return policy
• tempoh pemulangan can mean the return period
• kos pemulangan can mean the return cost

The exact meaning depends on context. In a sentence like this, English naturally uses the, but Malay simply leaves it out.

Polisi is a loanword, ultimately from English policy.

It is very common in Malay, especially in formal, business, legal, and administrative contexts.

A near-synonym is dasar, which can also mean policy, but the nuance can differ:

• polisi often sounds administrative or institutional
• dasar can sound broader, like a principle, policy, or official stance

For a store’s return policy, polisi pemulangan is very natural.

Tempoh means period, duration, or time span.

So tempoh pemulangan means the return period.

It is not exactly the same as masa:

• masa = time in a general sense
• tempoh = a specific period or duration

Examples:

• masa = time
• tempoh 14 hari = a period of 14 days

In policies and formal writing, tempoh is especially common.

Kos pemulangan means return cost or the cost of returning something.

Depending on context, it could refer to:

• return shipping fees
• handling charges
• any cost the customer must pay to return an item

So it is a broad phrase. If a company wants to be more specific, it might mention kos penghantaran pemulangan for return shipping cost.

The basic word order is:

• Polisi pemulangan = subject
• menerangkan = verb
• tempoh pemulangan dan kos pemulangan = object

So it follows a normal Subject–Verb–Object pattern:

• Polisi pemulangan
• menerangkan
• tempoh pemulangan dan kos pemulangan

This is very similar to English word order, which makes Malay sentences like this relatively easy for English speakers to follow.

Malay often forms noun phrases by simply placing one noun after another.

So:

• kos pemulangan literally looks like cost return
• but it means cost of return / return cost

Likewise:

• polisi pemulangan = policy of return = return policy
• tempoh pemulangan = period of return = return period

This noun + noun structure is extremely common in Malay.

Yes. That would be a very natural English rendering.

Malay often allows a slightly broad meaning, so:

• tempoh pemulangan could be return period or return window
• kos pemulangan could be return cost, return fee, or cost of returning an item

The best English translation depends on the context, especially whether it is e-commerce, customer service, or legal wording.

A simple pronunciation guide is:

po-LEE-see peh-moo-LAH-ngan me-ne-RAH-ngkan TEM-poh peh-moo-LAH-ngan dan kos peh-moo-LAH-ngan

A few helpful notes:

• c in Malay is pronounced like ch in chair
• ng is pronounced like in sing
• Malay spelling is generally quite phonetic

So once you know the sounds, pronunciation is usually straightforward compared with English spelling.