Tolong tolak troli itu ke kaunter bayaran.

In this sentence, tolong is being used as a polite marker meaning please.

So:

• Tolong tolak ... = Please push ...

By itself, tolong can also mean help as a verb or noun, depending on context. But when it comes before another verb, it often works like please in a polite request.

Examples:

• Tolong buka pintu. = Please open the door.
• Tolong saya! = Help me!

So here, tolong is not the main action; tolak is.

Tolak means push.

Malay verbs usually do not change form the way English verbs do. There is no special imperative ending here. The same basic verb can be used in different contexts:

• Saya tolak troli. = I push / am pushing the trolley.
• Tolong tolak troli itu. = Please push that trolley.

So the sentence is a command/request, but the verb itself stays as tolak.

In Malay, demonstratives like ini (this) and itu (that) usually come after the noun.

So:

• troli itu = that trolley
• kaunter itu = that counter
• buku ini = this book

This is one of the most noticeable word-order differences from English.

It can mean either, depending on context.

Literally, itu means that, so troli itu is literally that trolley. But in real use, Malay itu can sometimes also make the noun more definite, so in context it may feel like the trolley.

So a learner should think:

• literal sense: that trolley
• practical translation in context: sometimes the trolley

Ke marks movement to a place or destination.

So:

• ke kaunter bayaran = to the payment counter

Compare:

• ke = to, toward
• di = at, in, on

Examples:

• Pergi ke sekolah = go to school
• Di sekolah = at school

Because the trolley is being pushed toward the counter, ke is the correct choice.

Kaunter bayaran means something like payment counter, checkout counter, or cashier counter, depending on the situation.

Breaking it down:

• kaunter = counter
• bayaran = payment / fee / charge

So together it is the counter where payment is made.

In a shop or supermarket, a natural English translation would often be checkout counter or payment counter.

Malay does not usually use articles like a, an, and the the way English does.

Instead, definiteness is often understood from context, or sometimes suggested by words like ini and itu.

So English might need:

• the trolley
• the payment counter

But Malay can simply say:

• troli
• kaunter bayaran

And if needed, itu can help make something more specific:

• troli itu = that / the trolley

Yes. In English, commands usually have an implied you, and Malay works similarly.

So:

• Tolong tolak troli itu ke kaunter bayaran.

implicitly means:

• (You) please push that trolley to the payment counter.

Malay often leaves subjects out when they are obvious from context, especially in commands.

It is polite, but still fairly direct.

Adding tolong makes the command/request sound courteous:

• Tolong tolak troli itu ... = Please push the trolley ...

Without tolong, it becomes more direct:

• Tolak troli itu ... = Push that trolley ...

So tolong is a very common and useful way to soften instructions.

Grammatically, you may see menolak in other contexts, but for a direct request, tolong + base verb is the most natural pattern.

So:

• Tolong tolak troli itu ... = natural and common

Using tolong with the bare verb is the usual choice in everyday Malay. For learners, this is the best pattern to remember.

The word order is:

• Tolong = polite request marker
• tolak = verb
• troli itu = object
• ke kaunter bayaran = destination/place phrase

So the structure is roughly:

Please + verb + object + to + place

That is why the sentence looks like:

• Tolong tolak troli itu ke kaunter bayaran.

No, troli is a loanword, ultimately from English trolley.

Malay has many loanwords, especially for modern objects and public-life vocabulary. In this sentence, kaunter is also a loanword, from English counter.

This is very common in Malay, so learners should not be surprised to see familiar-looking words adapted to Malay spelling and pronunciation.

Then the meaning would change from that trolley to this trolley:

• Tolong tolak troli ini ke kaunter bayaran. = Please push this trolley to the payment counter.

So:

• ini = this
• itu = that

And both normally come after the noun:

• troli ini
• troli itu