Breakdown of gogaek senteo-e je sanghwangeul seolmyeonghaessseupnida.
제je
my
설명하다seolmyeonghada
to explain
고객 센터gogaek senteo
the customer service center
상황sanghwang
the situation; circumstances
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“How do speech levels work in Korean?”
Korean has multiple speech levels that indicate formality and politeness. The most common are the formal polite (‑습니다/‑ㅂ니다), informal polite (‑아요/‑어요), and casual (‑아/‑어) forms. Which level you use depends on who you're speaking to and the social context.
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