Usages of sanghwang
고객 센터에 제 상황을 설명했습니다.gogaek senteo-e je sanghwangeul seolmyeonghaessseupnida.
I explained my situation to the customer service center.
발송인이 상황을 다시 확인했습니다.balsongini sanghwangeul dasi hwaginhaessseupnida.
The sender checked the situation again.
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“How do speech levels work in Korean?”
Korean has multiple speech levels that indicate formality and politeness. The most common are the formal polite (‑습니다/‑ㅂ니다), informal polite (‑아요/‑어요), and casual (‑아/‑어) forms. Which level you use depends on who you're speaking to and the social context.
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