Η εξυπηρέτηση πελατών εξηγεί την υπέρβαση ορίου δεδομένων.

Customer service explains exceeding the data allowance.

Breakdown of Η εξυπηρέτηση πελατών εξηγεί την υπέρβαση ορίου δεδομένων.

• εξηγώ: to explain
• η υπέρβαση ορίου δεδομένων: exceeding the data allowance
• η εξυπηρέτηση πελατών: customer service

Questions & Answers about Η εξυπηρέτηση πελατών εξηγεί την υπέρβαση ορίου δεδομένων.

What is the subject of this sentence?

The subject is Η εξυπηρέτηση πελατών.

The head noun is εξυπηρέτηση, which means service or support.
Because it is in the nominative singular, it is the thing doing the action.

So the sentence is saying that customer service is the one that explains something.

Why is πελατών in the genitive?

Because Greek often uses the genitive after a noun to show a relationship like of.

So:

• εξυπηρέτηση = service
• πελατών = of customers

Literally, εξυπηρέτηση πελατών means service of customers, but in natural English that becomes customer service.

This is very common in Greek. English often uses one noun in front of another, but Greek often uses a genitive noun instead.

Why do we have η at the beginning, but την before υπέρβαση?

These are both forms of the definite article the, but they show different cases.

• η = feminine singular nominative
• την = feminine singular accusative

So:

• Η εξυπηρέτηση = the customer service as the subject
• την υπέρβαση = the overage / the exceedance as the direct object

Greek articles change form depending on the job the noun does in the sentence.