De webwinkel traceert het pakket en betaalt terug.

Because Dutch usually writes compound nouns as a single word. Webwinkel is made from web + winkel.

The last part, winkel, is the “main” part, so a webwinkel is literally a kind of winkel. This is very common in Dutch:

• boekwinkel = bookshop
• supermarkt = supermarket
• webshop/webwinkel = online shop

Dutch nouns take either de or het as their definite article.

• de webwinkel → webwinkel is a de-word
• het pakket → pakket is a het-word

Unfortunately, this is something you often have to learn with the noun. There are some patterns, but not all nouns are predictable.

A useful extra point:

• singular: het pakket
• plural: de pakketten

So even many het-words become de in the plural.

This is normal Dutch main-clause word order. Dutch is a verb-second language, which means the finite verb usually comes in the second position of the clause.

Here the order is:

• De webwinkel = subject
• traceert = finite verb
• het pakket = object

So the pattern is:

Subject + finite verb + rest

For example:

• De webwinkel traceert het pakket.
• Vandaag traceert de webwinkel het pakket.

In the second example, vandaag takes the first position, so the verb still stays second, and the subject moves after it.

Because the subject is de webwinkel, which is grammatically third person singular. In the present tense, Dutch verbs usually take -t with hij/zij/het and singular nouns.

Examples:

• ik traceer / de webwinkel traceert
• ik betaal / de webwinkel betaalt

So:

• traceert = present tense, third person singular
• betaalt = present tense, third person singular

Because terugbetalen is a separable verb.

The full verb is:

• terugbetalen = to pay back / refund

In a normal main clause, Dutch separates the verb:

• De webwinkel betaalt terug.
• De webwinkel betaalt het bedrag terug.

Here:

• betaalt goes to the normal finite-verb position
• terug moves later in the clause

But when the verb is not split, you see the full form:

• infinitive: terugbetalen
• subordinate clause: dat de webwinkel het bedrag terugbetaalt

This split is one of the most important Dutch verb patterns to learn.

Not in this main clause as written.

In a main clause, separable verbs are normally split:

• De webwinkel betaalt terug.

You would use terugbetaalt when the verb stays together, for example in a subordinate clause:

• Ik denk dat de webwinkel het bedrag terugbetaalt.

So:

• main clause: betaalt terug
• subordinate clause: terugbetaalt

Because the same subject, de webwinkel, applies to both verbs.

So the structure is basically:

• De webwinkel traceert het pakket
• and (de webwinkel) betaalt terug

Dutch does not need to repeat the subject if it stays the same. English works the same way:

• The online store tracks the package and refunds.

If the second verb had a different subject, then Dutch would need a new subject:

• De webwinkel traceert het pakket en de klant wacht.

Yes, it is understandable and correct, especially in technical, business, or logistics contexts.

That said, in everyday Dutch, many people might more naturally say:

• volgt het pakket = follows/tracks the package

You may also hear the English-based verb tracken/trackt in informal business language, but traceert is more standard-looking Dutch.

So traceert is fine, but it can sound a bit formal or specialized.

Dutch can leave that understood from context.

Here, betaalt terug means something like “issues a refund” or “pays back,” even though the sentence does not state exactly what is refunded. In real use, the missing object is often obvious:

• the money
• the purchase amount
• the shipping costs

A more explicit version would be:

• De webwinkel betaalt het bedrag terug.
• De webwinkel betaalt de verzendkosten terug.

So the original sentence is grammatically fine; it is just less specific.

It can mean either, depending on context.

Dutch often uses the simple present where English might use either:

• tracks / refunds
• or is tracking / is refunding

So traceert and betaalt terug do not automatically tell you whether this is habitual or happening at this moment.

If Dutch wants to make “right now” clearer, it often adds words like:

• nu = now
• op dit moment = at this moment

For example:

• De webwinkel traceert nu het pakket en betaalt later terug.

So the tense itself is broader than English present simple.