Usages of kèfú
她 已经 联系 客服 了， 想 问 怎么 退货 和 退款。Tā yǐjīng liánxì kèfú le, xiǎng wèn zěnme tuìhuò hé tuìkuǎn.
She has already contacted customer service and wants to ask how to return it and get a refund.
客服 说， 包裹 寄 到 那儿 以后， 三天 以后 就 可以 退款。Kèfú shuō, bāoguǒ jì dào nàr yǐhòu, sāntiān yǐhòu jiù kěyǐ tuìkuǎn.
Customer service said that after the package is mailed there, a refund can be made three days later.
只有 先 联系 客服， 我们 才 知道 怎么 退货。Zhǐyǒu xiān liánxì kèfú, wǒmen cái zhīdào zěnme tuìhuò.
Only by contacting customer service first can we know how to return it.
这家 网店 的 客服 回 消息 很 快， 所以 我 觉得 很 方便。Zhèjiā wǎngdiàn de kèfú huí xiāoxi hěn kuài, suǒyǐ wǒ juéde hěn fāngbiàn.
The customer service of this online shop replies very quickly, so I think it’s very convenient.
如果 你 没 收到 退款， 就 再 联系 一下 客服 吧。Rúguǒ nǐ méi shōudào tuìkuǎn, jiù zài liánxì yíxià kèfú ba.
If you haven’t received the refund, contact customer service again.
我 还 没 收到 退款， 所以 想 再 联系 客服。wǒ hái méi shōudào tuìkuǎn, suǒyǐ xiǎng zài liánxì kèfú.
I still haven’t received the refund, so I want to contact customer service again.
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