chúle kèfángfúwù yǐwài, jiǔdiàn hái yǒu jiàoxǐngfúwù.

In this sentence, 除了……以外 means besides or in addition to.

So:

除了客房服务以外，酒店还有叫醒服务。
= Besides room service, the hotel also has wake-up service.

The pattern is:

除了 A 以外，B 还/也……
= Besides A, B also...

Here:

• A = 客房服务 = room service
• B = 酒店还有叫醒服务 = the hotel also has wake-up service

So the sentence is adding another service, not excluding room service.

还 means also, still, or in addition depending on context. Here it means also.

It is important because it shows that the sentence is talking about addition:

• 除了客房服务以外，酒店还有叫醒服务。
  = Besides room service, the hotel also has wake-up service.

Without 还, the sentence may sound less natural or less clearly additive.

In this pattern, 还 often appears with 除了……以外 to show:

• one thing exists
• and another thing exists too

You may also see 也 in similar sentences, but 还 is very common when adding another item to a list.

No. This is a very common point of confusion.

除了 can mean either:

1. except for / apart from
2. besides / in addition to

The meaning depends a lot on the rest of the sentence.

1. Additive meaning: besides / in addition to

When you see words like 还, 也, or 都, it usually means something is being added.

• 除了客房服务以外，酒店还有叫醒服务。
  = Besides room service, the hotel also has wake-up service.

2. Exclusive meaning: except for

If the sentence says that everything is one way except one thing, then 除了 means except.

• 除了他以外，大家都到了。
  = Everyone has arrived except him.

So in your sentence, because of 还, the meaning is clearly besides, not except.

Yes, you can say:

除了客房服务，酒店还有叫醒服务。

That is natural and correct.

以外 is often added after 除了 to complete the pattern 除了……以外, but in everyday Chinese it is often omitted when the meaning is already clear.

So both are fine:

• 除了客房服务以外，酒店还有叫醒服务。
• 除了客房服务，酒店还有叫醒服务。

The version with 以外 sounds a little more complete or slightly more formal.

Chinese word order here is very natural:

• 酒店 = the hotel
• 还 = also
• 有 = has
• 叫醒服务 = wake-up service

So:

酒店还有叫醒服务
literally: the hotel also has wake-up service

This follows a common Chinese order:

subject + adverb + verb + object

So:

• 酒店 = subject
• 还 = adverb
• 有 = verb
• 叫醒服务 = object

This is similar to:

• 我也喜欢咖啡。 = I also like coffee.
• 他还会说法语。 = He also can speak French.

Literally, 叫醒服务 is:

• 叫醒 = to wake someone up
• 服务 = service

So it literally means wake-up service.

More specifically:

• 叫 can mean to call
• 醒 means awake
• together 叫醒 means to wake someone up

In a hotel context, this usually means the hotel will call your room at a set time to wake you up.

So it is very similar to wake-up call service in English.

Because 叫醒服务 is a compound noun, and Chinese often puts words together directly without 的 when forming a fixed term.

So:

• 叫醒服务 = wake-up service

If you said 叫醒的服务, it would sound unnatural here.

This is similar to many common Chinese service-related nouns:

• 客房服务 = room service
• 售后服务 = after-sales service
• 医疗服务 = medical service

In these kinds of set phrases, Chinese usually does not use 的.

有 here means to have / to offer / to feature, and it is very natural when talking about what a hotel has.

So:

• 酒店有叫醒服务。
  = The hotel has wake-up service.

You could also say:

• 酒店提供叫醒服务。
  = The hotel provides wake-up service.

Both are correct, but there is a small nuance:

• 有 is simpler and more general: the hotel has this service available
• 提供 is a bit more formal and explicitly means provides

So the original sentence sounds very natural in everyday Chinese.

Yes, literally:

• 客房 = guest room
• 服务 = service

So 客房服务 literally means guest-room service, which in natural English is usually translated as room service.

This is the standard hotel term in Chinese.

Yes, 也 can be used:

除了客房服务以外，酒店也有叫醒服务。

This is grammatical and natural.

However, there is a slight difference in feel:

• 还 often gives a stronger sense of in addition / furthermore
• 也 simply means also

In this sentence, 还 sounds especially natural because the speaker is listing an additional hotel service.

So:

• 还有 = also has / in addition, has
• 也有 = also has

Both work, but 还有 is very common in this kind of context.

The comma separates the introductory phrase from the main clause.

The first part:

除了客房服务以外
= Besides room service

This sets the background or frame for the sentence.

Then the main statement comes:

酒店还有叫醒服务。
= the hotel also has wake-up service.

So the comma helps readability, just like in English:

Besides room service, the hotel also has wake-up service.

In short, the comma is natural and helpful here.

Yes. That is exactly what it suggests.

The sentence tells us:

• the hotel has 客房服务
• and it also has 叫醒服务

So it presents 叫醒服务 as an additional service.

This kind of sentence is often used when listing features:

• 除了游泳池以外，酒店还有健身房。
  = Besides a swimming pool, the hotel also has a gym.
• 除了早餐以外，酒店还提供免费无线网。
  = Besides breakfast, the hotel also provides free Wi-Fi.

So this structure is very useful for talking about amenities, services, and extras.