هذه الخدمة في البنك جيدة، لكن كل زبون ينتظر دوره.

this

Breakdown of هذه الخدمة في البنك جيدة، لكن كل زبون ينتظر دوره.

• لكن: but
• في: at/in
• كل: every

Questions & Answers about هذه الخدمة في البنك جيدة، لكن كل زبون ينتظر دوره.

Why does the sentence start with هذه? What exactly does it agree with?

هذه means this for a feminine singular noun. It agrees with الخدمة (the service), which is feminine.

So:

• هذه الخدمة = this service

In Arabic, demonstratives must match the noun in gender and number. Since الخدمة is feminine singular, you use هذه, not هذا.

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How do I know that الخدمة is feminine?

A very common clue is the ending ـة (called taa marbuuTa). Nouns ending in ـة are very often feminine.

So:

• خدمة = service
• الخدمة = the service

Because it is feminine, words that describe it or point to it also become feminine, such as:

• هذه = this (feminine)
• جيدة = good (feminine)

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Why is there no word for is in هذه الخدمة في البنك جيدة?

In Arabic, in the present tense, the verb to be is usually not stated.

So Arabic says literally something like:

• this service in the bank good

but it means: