يستلم مكتب الجوازات الصورة البيومترية وبصمة الإصبع.

This is normal Arabic word order: verb + subject + object.

So:

• يستلم = receives
• مكتب الجوازات = the passport office
• الصورة البيومترية وبصمة الإصبع = the biometric photo and the fingerprint

Arabic often prefers this VSO order, especially in straightforward statements.

You could also say:

• مكتب الجوازات يستلم الصورة البيومترية وبصمة الإصبع

That is also correct, but it puts more focus on the passport office.

Because the subject is singular:

• مكتب = office

Even though الجوازات is plural, it is only part of the phrase مكتب الجوازات = passport office. The true head noun of the subject is مكتب, and that is singular masculine, so the verb is singular masculine:

• يستلم = he receives / it receives

In Arabic, a non-human thing like office is often treated grammatically like he/it in this kind of sentence.

يستلم is an imperfect verb, usually used for the present or future depending on context.

Here it means something like:

• receives
• is receiving
• sometimes will receive, if the context is future

The base verb is:

• استلم = to receive, take delivery of

So:

• يستلم = he/it receives

It is an iḍāfa construction, often called a possessive or noun-link structure.

It is made of:

• مكتب = office
• الجوازات = the passports / passports

Together:

• مكتب الجوازات = passport office / office of passports

Important points about iḍāfa:

• The first noun usually does not take ال
• The second noun can make the whole phrase definite if it is definite

So مكتب الجوازات is understood as the passport office, not just a passport office, because الجوازات is definite.

Because البيومترية is an adjective describing الصورة, and Arabic adjectives must match the noun they describe in:

• definiteness
• gender
• number
• case

Here:

• الصورة = the photo/image
• البيومترية = the biometric

Since الصورة is definite, the adjective must also be definite:

• الصورة البيومترية = the biometric photo

If the noun were indefinite, the adjective would also be indefinite:

• صورة بيومترية = a biometric photo

Because it describes الصورة, and صورة is a feminine noun.

So the adjective must be feminine too:

• صورة → feminine singular
• بيومترية → feminine singular adjective

This is basic adjective agreement in Arabic.

بصمة الإصبع is an iḍāfa structure:

• بصمة = print / impression
• الإصبع = the finger

Literally: the print of the finger

This is the standard way Arabic often expresses fingerprint.

A phrase like البصمة الإصبعية is a different structure: noun + adjective. It can also exist in Arabic, but بصمة الإصبع is a very common and natural expression for fingerprint.

Because in an iḍāfa construction, the first noun usually does not take ال.

So:

• بصمة الإصبع

not

• البصمة الإصبع

The whole phrase becomes definite because the second noun is definite:

• الإصبع = the finger

So بصمة الإصبع is understood as the fingerprint.

No, singular is natural here.

Arabic often uses the singular in set expressions like this, where English may also use singular:

• بصمة الإصبع = fingerprint

It refers to the type of print taken from a finger, not necessarily to all fingers in general.

و simply means and.

It connects the two objects of the verb:

• الصورة البيومترية
• بصمة الإصبع

So the passport office receives two things:

1. the biometric photo
2. the fingerprint

Yes.

The verb يستلم takes direct objects, and here there are two of them, joined by و:

• يستلم ماذا؟
  الصورة البيومترية وبصمة الإصبع

In full grammatical terms, both are direct objects, and the second is coordinated with the first.

In normal written Arabic, short vowel case endings are usually not written.

If you fully vowelled the sentence in formal grammar, it would be something like:

• يَسْتَلِمُ مَكْتَبُ الجَوَازَاتِ الصُّورَةَ البَيُومِتْرِيَّةَ وَبَصْمَةَ الإِصْبَعِ

This shows:

• يستلمُ = verb
• مكتبُ = subject, nominative
• الجوازاتِ = genitive, because it is the second part of iḍāfa
• الصورةَ = object, accusative
• البيومتريةَ = adjective matching the object
• بصمةَ = second object, accusative
• الإصبعِ = genitive, because it is in iḍāfa

Learners often do not see these endings in everyday text, but they are still there grammatically.

Yes, الجوازات is plural: passports.

Arabic often uses a plural where English uses a singular noun as an attributive noun. So:

• مكتب الجوازات = passport office
• literally: office of passports

This is very normal Arabic usage.

Yes.

Because يستلم is in the imperfect, the sentence can mean not only receives right now, but also something like:

• The passport office receives...
• The passport office takes...
• The passport office collects...

In bureaucratic or instructional contexts, Arabic often uses the imperfect this way to describe routine procedures.

In this context, photo is the better translation.

Although صورة can mean:

• picture
• image
• photo

when you are talking about official documents and biometric data, photo or photograph is the most natural English choice:

• الصورة البيومترية = biometric photo / biometric photograph