| Question | Answer |
|---|---|
the return (of an item or money) | la devolución |
The seller says that the refund of the money is impossible without the invoice. | La vendedora dice que la devolución del dinero es imposible sin la factura. |
Look, I doubt that the agency has accepted the return. | Mira, dudo que la agencia haya aceptado la devolución. |
the receipt (store receipt, ticket) | el tique |
Listen, I demand a refund because I haven't lost the receipt. | Oiga, exijo un reembolso porque no he perdido el tique. |
She says that the receipt is in the safe. | Ella dice que el tique está en la caja fuerte. |
the fraud | el fraude |
I don't think this business is a fraud. | No creo que este negocio sea un fraude. |
The lawyer says that the contract is a huge fraud. | La abogada dice que el contrato es un fraude enorme. |
misleading | engañoso |
The advertisement is so misleading that it confuses the customer. | El anuncio es tan engañoso que confunde al cliente. |
I hope the document hasn't been misleading. | Espero que el documento no haya sido engañoso. |
to replace | reemplazar |
defective | defectuoso |
He says they are going to replace the defective computer tomorrow. | Dice que van a reemplazar el ordenador defectuoso mañana. |
the manufacturer | el fabricante |
Look, we demand that the manufacturer replace the parts. | Mire, exigimos que el fabricante reemplace las piezas. |
The washing machine is defective and I don't want it. | La lavadora está defectuosa y no la quiero. |
Hey, it's a shame that they have sold you something defective. | Oye, es una pena que te hayan vendido algo defectuoso. |
It surprises me that the manufacturer has ignored our complaint. | Me sorprende que el fabricante haya ignorado nuestra queja. |
The manager says that the manufacturer doesn't take the blame. | La gerente dice que el fabricante no asume la culpa. |
to breach | incumplir |
It is sad that the company has breached the agreement. | Es triste que la empresa haya incumplido el trato. |
They say they are going to report you if you breach the rule. | Dicen que te van a denunciar si incumples la norma. |
the advice (professional) | el asesoramiento |
We are looking for advice because the service is misleading. | Buscamos asesoramiento porque el servicio es engañoso. |
Come on, ask for advice before signing that warranty. | Venga, pide asesoramiento antes de firmar esa garantía. |
the mediation | la mediación |
The lawyer says that mediation is the best option. | La abogada dice que la mediación es la mejor opción. |
I doubt that the mediation has solved the problem. | Dudo que la mediación haya resuelto el problema. |
to expire, to fall due (a deadline, a document) | vencer |
The guarantee expires next month. | La garantía vence el mes que viene. |
The deadline for the return expires tomorrow. | El plazo para la devolución vence mañana. |
satisfied, in agreement | conforme |
I am not satisfied with the bill. | No estoy conforme con la factura. |
If you are not satisfied with the product, you can return it. (formal) | Si no está conforme con el producto, puede devolverlo. |
to withdraw (money, a product), to remove | retirar |
The manufacturer has withdrawn the defective product. | El fabricante ha retirado el producto defectuoso. |
They've removed the advert because it was misleading. | Han retirado el anuncio porque era engañoso. |
After the fraud, I withdrew my money from that bank. | Después del fraude, retiré mi dinero de ese banco. |
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