Breakdown of Служба підтримки відповідає онлайн.
Questions & Answers about Служба підтримки відповідає онлайн.
Because підтримки is in the genitive case.
This is a very common Ukrainian pattern:
- служба = service / department
- підтримки = of support
So служба підтримки literally means service of support, which is how Ukrainian expresses support service or customer support.
This is similar to other noun + noun combinations in Ukrainian, such as:
- центр міста = city center, literally center of the city
- чашка чаю = a cup of tea
Here онлайн functions like an adverb, meaning online.
It describes how or in what mode the support service responds:
- відповідає онлайн = responds online
In modern Ukrainian, онлайн is very common and usually does not change its form.
You may also see longer alternatives such as:
- у режимі онлайн = in online mode
- через інтернет = via the internet
But онлайн by itself is very natural.