Povraćaj novca je nemoguć bez reklamacije.

to be

Breakdown of Povraćaj novca je nemoguć bez reklamacije.

• bez: without
• reklamacija: a customer complaint or claim
• povraćaj novca: a refund

Questions & Answers about Povraćaj novca je nemoguć bez reklamacije.

What is the literal word-for-word breakdown of Povraćaj novca je nemoguć bez reklamacije?

A natural breakdown is:

• povraćaj = return, refund
• novca = of money
• je = is
• nemoguć = impossible
• bez reklamacije = without a complaint / claim

So literally it is:

Refund of money is impossible without a complaint.

In smoother English, that would usually be:

A refund is impossible without a complaint/claim
or
No refund is possible without filing a complaint.

Why is novca used instead of novac?

Because novca is the genitive singular form of novac.

The base noun is:

• novac = money

But after another noun like povraćaj meaning return/refund, Serbian often uses the genitive to express of something:

• povraćaj novca = refund of money

This is very common in Serbian. Compare:

• čaša vode = a glass of water
• karta grada = a map of the city
• povraćaj novca = refund of money

So novca is there because the phrase means the return/refund of money.