hwasang hoeuieseo damdangjaui moseubeul bwasseoyo.

에서 marks the place or setting where something happens. In this sentence, 화상 회의에서 means in / during the video conference.

So the structure is:

• 화상 회의 = video conference
• 에서 = at, in, during the place/setting where the action occurs

Because the action 봤어요 (saw) happened in that setting, 에서 is natural here.

담당자 means the person in charge, the person responsible, or the representative handling something.

It is often used in workplaces, customer service, business communication, and administrative situations. It does not automatically mean a boss or manager. It just means the person who is responsible for that particular task, case, or area.

For example:

• 이 업무 담당자 = the person in charge of this task
• 고객 지원 담당자 = customer support representative

The 의 shows possession or association, similar to 's or of in English.

So:

• 담당자 = the person in charge
• 담당자의 모습 = the person in charge's appearance / how the person in charge looked

In this sentence, 담당자 is not the direct object by itself. The thing being seen is the person's 모습, so 담당자 needs 의 to connect it to 모습.

모습 is a very common Korean word that can mean:

• appearance
• look
• figure
• the way someone looks
• the sight/image of someone

In this sentence, it does not necessarily mean only the face. It refers more broadly to the visible appearance of the person in charge.

That is why this sentence can feel a little more like:

• I saw what the person in charge looked like during the video conference rather than simply
• I saw the person in charge

Both are possible, but they feel a little different.

• 담당자를 봤어요 = I saw the person in charge.
• 담당자의 모습을 봤어요 = I saw the person in charge's appearance / I saw what the person in charge looked like.

Using 모습 puts more focus on the person's visible image or appearance. In a video conference, that makes sense, because you are seeing the person on a screen.

So 모습을 봤어요 can sound slightly more descriptive or visual than simply 담당자를 봤어요.

모습을 is:

• 모습 = appearance / figure / look
• 을 = object marker

So 모습을 봤어요 literally means saw the appearance/look.

The object marker 을/를 marks what is being directly seen.

Because 모습 ends in a consonant, it takes 을, not 를.

봤어요 comes from the dictionary form 보다 (to see).

The plain polite past form is made like this:

• 보다
• stem: 보-
• past marker: -았-
• polite ending: -어요

This becomes 보았어요, which is commonly contracted to 봤어요.

So:

• 보았어요 = full form
• 봤어요 = contracted, normal everyday form

Both mean saw.

봤어요 is in the polite informal style, often called 해요체.

It is very common in everyday conversation and is polite enough for many situations. It is less formal than 봤습니다, but more polite than plain casual 봤어.

So the levels would be roughly:

• 봤어 = casual
• 봤어요 = polite everyday speech
• 봤습니다 = formal polite speech

They are similar, but not always exactly identical.

• 화상 회의 = video conference / video meeting
  This emphasizes that the meeting is done with video.
• 온라인 회의 = online meeting
  This is broader and could include various kinds of online meetings, even if the focus is not specifically on video.

In many practical contexts, they may overlap, but 화상 회의 is more specific.

Sometimes in Korean, especially in casual speech, 의 can be omitted in some noun-to-noun relationships. So you may hear things like:

• 담당자 모습

However, 담당자의 모습 is clearer and more standard in a sentence like this. For learners, it is best to understand and use the full form first.

So:

• 담당자의 모습 = standard and clear
• 담당자 모습 = possible in some contexts, but less explicit

Most likely, no. Because it says 화상 회의에서, the natural interpretation is that the speaker saw the person on screen during the video conference.

So the sentence suggests visual contact through the meeting platform, not necessarily face-to-face in the same physical place.

That is another reason 모습 works well here: it fits the idea of seeing someone's visible image during a video call.

Yes, it is understandable and natural, though the nuance depends on context.

It sounds especially natural if the speaker wants to emphasize:

• seeing the person on screen for the first time
• noticing what the person looked like
• the visual appearance of the person in charge during the meeting

If the speaker only wants to say I met/saw the person in charge in the video meeting, then 화상 회의에서 담당자를 봤어요 could also be natural.

So the original sentence is fine; it just has a slightly more visual/descriptive nuance because of 모습.

A simple breakdown is:

• 화상 회의에서 = in/during the video conference
• 담당자의 = of the person in charge / the person in charge's
• 모습을 = appearance + object marker
• 봤어요 = saw

So the basic structure is:

[setting] + [possessor] + [thing seen] + [verb]

More literally:

In the video conference, I saw the person in charge's appearance.

That literal structure helps explain why both 의 and 을 are there.