Giving Reasons with "eftersom"
When you need to explain why you are doing something—especially when dealing with customer service or requesting a refund—you can use the subordinating conjunction eftersom ("since" or "seeing as").
| I am calling customer service since my new phone is broken. | Jeg ringer til kundeservice eftersom min nye telefon er i stykker. |
| The man demands a refund since the warranty still applies. | Manden kræver en tilbagebetaling eftersom garantien stadig gælder. |
Starting the Sentence with "eftersom"
You can also put the eftersom clause at the very beginning of your sentence. When you do this, you must follow the Danish V2 (verb-second) rule.
Because the entire subordinate clause counts as the first idea in the sentence, the main clause that follows the comma must start immediately with its verb, followed by the subject.
| Seeing as the machine is defective, I would like to return it. | Eftersom maskinen er defekt, vil jeg gerne returnere den. |
| Since the TV is defective, we are getting the money back. | Eftersom tv'et er defekt, får vi pengene tilbage. |
Describing Defective Items
When returning products, you will often need to describe the state of the item to justify why you want to exchange it or get your money back. Words like beskadiget (damaged) or ubrugelig (useless) are very helpful here.
| We became angry seeing as the product was damaged. | Vi blev vrede eftersom varen var beskadiget. |
| The girl returned all the toys since they were useless. | Pigen returnerede alt legetøjet eftersom det var ubrugeligt. |
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